Social Butterfly

Social Butterfly Wanted! (a.k.a Social Media Community Manager/Publisher)

Calling all social media butterflies! Do you crave building vibrant online communities and engaging with customers in a fun and positive way? At Joybyte, we're seeking a talented Social Media Community Manager/Publisher to join our dynamic team! In this people-oriented role, you'll be the heart and soul of our client's social media presence, fostering connections, crafting engaging content, and responding to inquiries with a smile. If you're a tech-savvy wordsmith with a knack for social media and a passion for building brands, this role is a perfect fit! (Bonus: We're a recipient of AZ Central's Top Companies to Work For!)

Let us introduce ourselves:

At Joybyte, we're passionate about fostering a positive and collaborative work environment, where creativity, solution-oriented thinking, and a shared commitment to client success are highly valued. We offer a comprehensive benefits package, including top-tier health insurance, flexible PTO, hybrid/remote work options, and exciting opportunities for professional growth. Join a team that embodies joy and become a social media butterfly extraordinaire!

Become part of a team that values:

• Fostering strong client connections
• Delivering exceptional service
• Creative and solution-oriented thinking
• Shared commitment to client success

What you'll do as Social Butterfly:

• Content Creation Champion: Craft engaging social media content that resonates with target audiences, aligning with marketing strategies and brand voice.
• Community Catalyst: Grow and nurture online communities around our clients' brands, fostering positive engagement and brand advocacy.
• Customer Care Maestro: Respond to comments and messages promptly, providing exceptional customer service that reflects each client's unique personality.
• Social Savant: Schedule and publish social media posts, maintaining a consistent and high-quality presence across platforms.
• Influencer Insider: Nurture influencer relationships and strategically manage partnership requests to maximize client success.
• Data Detective: Monitor social media conversations and identify potential brand reputation issues, taking proactive steps to address them.
• Team Player: Collaborate seamlessly with the Joybyte Kaleidoscope team (strategists, designers, account managers) to execute social media marketing strategies.
• Campaign Collaborator: Support social media campaigns and initiatives, including partnerships, contests, and user-generated content (UGC) efforts.

Knowledge and skills required for the position are:

• 1+ years of experience in social media management or a related field.
• Strong written and verbal communication skills with a knack for storytelling and brand voice consistency.
• A "people person" with exceptional customer service skills and the ability to build rapport online.
• Adept at problem-solving, creative thinking, and working independently in a fast-paced environment.
• Excellent organizational skills and a meticulous eye for detail.
• Proficiency in social media platforms (Instagram, Facebook, TikTok).
• Familiarity with social publishing tools (e.g., Sprout Social) is a plus.
• Ability to multitask and prioritize effectively, meeting deadlines efficiently.
• A positive attitude and a passion for building brands in the digital space.

Ready to spread joy and make a difference through social media? Apply Now! We look forward to meeting our next social butterfly!