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Job Title: Software Training Specialist
Location: Scottsdale, AZ (In Office / Hybrid options if applicable)
Employment Type: Full-Time
Reports To: Training Manager / Enablement Manager
Company Overview
Savas Software is a leading provider of transdisciplinary pain management healthcare solutions, delivering innovative Electronic Health Record (EHR) and Revenue Cycle Management (RCM) software. Our platform supports multidisciplinary, patient-centered care, and we are committed to improving healthcare delivery through technology that empowers providers and enhances patient outcomes.
Position Overview
We are seeking a Software Training Specialist to drive adoption and maximize customer satisfaction by providing high-quality, hands-on training on Savas Software. This role focuses exclusively on system training—guiding users through the software itself to ensure confident, competent usage. The ideal candidate will combine expertise in adult learning theory, curriculum and content development, and practical application with a foundational understanding of EMR/EHR systems. This role requires travel up to 30% of the time to deliver on-site training to clients.
Key Responsibilities
Design, develop, and deliver engaging software training programs tailored to diverse healthcare audiences.
Develop training materials including manuals, quick reference guides, job aids, and interactive exercises.
Conduct live and virtual training sessions to teach Savas Software functionality and workflows.
Apply adult learning principles to optimize knowledge retention and practical application.
Collaborate with product and support teams to ensure training content reflects system updates and enhancements.
Collect feedback from users to continuously improve training programs and materials.
Monitor adoption metrics and provide actionable insights to improve system usage and customer satisfaction.
Support onboarding of new users and provide refresher or advanced training sessions as needed.
Travel up to 30% of the time to deliver on-site client training and support.
Qualifications
3+ years of experience in software training, instructional design, or curriculum development.
Strong knowledge of adult learning theory and practical application in professional settings.
Experience developing and delivering content for software systems, preferably EMR/EHR.
Strong written and verbal communication skills; ability to present complex concepts clearly.
Comfort delivering training in-person and virtually to diverse audiences.
Ability to analyze training effectiveness and recommend improvements.
Proficiency with training technologies (e.g., LMS, video recording tools, e-learning authoring software).
Collaborative, self-directed, and able to adapt to a fast-paced environment.
Preferred Skills
Previous experience in healthcare technology or clinical software training.
Familiarity with system adoption strategies and change management principles.
Experience with interactive learning tools (simulations, scenarios, gamification).
Success in this Role
Users demonstrate confidence and proficiency in using Savas Software.
Training programs contribute to measurable adoption, engagement, and satisfaction.
High-quality, up-to-date content that aligns with system enhancements.
Training feedback informs continuous improvement of curriculum and delivery methods.
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