Career Advisor

Job Description:

Career Advisor
Salary: $45,000/yr
Non-Exempt



Scope of Position: Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

Provide individualized assessment of work, family and personal development needs and opportunities

Determine WIOA eligibility and accurately complete required documentation for enrollment

Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment

Provide referrals to appropriate community service or social service agencies when needed

Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency

Oversee customer activities and assist with workshop schedules

Create solutions to customer attendance problems

Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor.

Share information with appropriate staff and/or funding agencies

Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules

Document all participant contacts and activities in case progress notes

Assist in the preparation of project reports as needed

Ensure that positive outcomes and goals are met as required by contract

Work with the team on implementing processes that increase customer engagement

Other opportunities as available



Education and Experience Requirements:

Career counseling experience

Ability to prioritize tasks and document visits and contacts

Demonstrated telephone, computer and written communication skills

Ability to maintain flexibility as needs of contract or contractor require

Bachelor’s degree in Education, Social Work, Human Resources or a related area

Knowledge of Microsoft Office programs

Driver’s license required











 

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.