Personal Qualities
- Strong, self-motivated positive attitude with the ability to lead and motivate others
- Desire and ability to sell and have a passion for customer service
- Highly adaptable and able to handle stressful situations
- Strong interpersonal skills with the ability to listen to, communicate with and understand customers, and Team Players
- Strong analytical skills and detail oriented
- Committed to using a systematic approach to problem solving
Essential Functions
- Uphold an environment that is passionate about providing customer service and customer centric care
- Through leadership, ensure that Team Players maintain high standards of and adhere to culture programs
- Ensure appropriate inventory levels and monitor the sale of each product in the non-perishable department to optimize the product mix
- Maintain receiving and stocking procedures and develop new or modify existing procedure to increase efficiency
- Actively search for new products and product developments
- Monitor and control shrink to meet or exceed the corporate standard
- Ensure merchandising strategies are being followed
- Consider customer needs and buying trends that optimize financial performance, all the while aligning with the corporate merchandising strategy
- Consider customer satisfaction in every decision
- Communicate with patrons on a personal level to understand their wants, needs, and desires
- Work effectively with the store director, department managers, and fellow Team Players to accurately perform related tasks
Physical and Other Requirements
- Must be able to lift and carry 60 pounds
- Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side for an extended period of time
- As dictated by business and need, must be able to work extended hours and a varying work schedule
- Must be able to function in a high stress environment and have the ability to maintain composure when dealing with customers and Team Players
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