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Front Desk Supervisor

BMI Hospitality Management
Posted a day ago, valid for 20 days
Location

SeaTac, WA, US

Salary

Competitive

Contract type

Full Time

Employee Discounts

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Sonic Summary

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  • The Hampton Inn & Suites Seattle-Airport/28th Ave is seeking a Front Desk Supervisor to join their team.
  • The position offers a competitive salary with performance bonuses potentially reaching up to $700 monthly.
  • Candidates should have some supervisory experience and customer service experience, preferably in a hotel setting.
  • Benefits include medical, dental, and vision insurance after a qualification period, along with a 401k match and employee discounts at Hilton Hotels worldwide.
  • Flexibility in schedule is required, as the position may include mornings, nights, weekends, and holidays.

Do you want to work for a great company with competitive benefits and pay? The Hampton Inn & Suites Seattle-Airport/28th Ave looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply!

Benefits:

  • Medical, dental, and vision offered after qualification period
  • Competitive performance bonuses - potential for up to $700 monthly
  • 401k with match offered after qualification period
  • Employee discounts at Hilton Hotels worldwide
  • SeaTac Sick Pay
  • Vacation time accrued based on hours worked
  • Free parking
  • Overtime pay for holidays worked. Ten holidays per year

Job Duties:

  • Provide exceptional guest service to all hotel guests
  • Provide training to front office staff as directed by Management
  • Assigns duties to Guest Service Representatives and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
  • Greet and check guests into and out of the hotel
  • Handle all guest requests and/or concerns in a professional and courteous manner
  • Manage guest accounts by posting charges and handling cash and credit card
  • transactions with accuracy
  • Must be flexible in schedule: Positions could be mornings or nights, including weekends and Holidays
  • Answer phones

Job Requirements:

  • Must be able to stand for extended periods of time
  • Be outgoing and friendly
  • Must have some supervisory experience
  • Some customer service experience required, preferably in a hotel setting




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