Maintenance Technician I - Residential

Job Description:

What You Will Do:

• Schedules, monitors, and/or performs preventative maintenance and apartment turns.
• Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, carpentry, drywalling, exterior structural, appliances, and wallpaper.
• Ensures that work order requests are responded to promptly and professionally. Be familiar with property management systems and utilize the mobile technology to help ensure productivity and efficiencies.
• Ensures residential and hotel unit turnover process is handled in a timely and efficient manner, as well as determines if work has been completed properly. consults on this process with Assistant Residential Maintenance Supervisor or Senior Residential Maintenance Manager as necessary.
• Provides excellent customer service to prospective and current residents and promotes a quality living experience for all residents and guests.
• Provides on-call service when scheduled and performs emergency maintenance work when required.  Consults with supervisors as needed to make good customer service-based decisions.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance team to items that need to be repaired.
• Assists supervisor with communicating with vendors and contractors as needed.
• Assists with providing supervisors with updates on product inventory to help ensure supplies are adequate while also remaining budget conscious.
• Communicates with supervisor regarding the overall maintenance functions of the property.
• Updates and completes the status of unit turns and work orders using company’s property management software, including uploading photos to document apartment and property condition.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Company National Standards, applicable health, and safety rules and regulations, as well as applicable local, state, and federal laws.
• Conducts move-in and move-out unit inspections.
• Provides a high level of customer service.  This includes communication to residents and guests verbally, email and via our property management systems.
• Performs other duties as required.

What You Will Bring:

• High school diploma/GED, with additional training or certifications in residential maintenance or property management preferred.
• 4+ years of experience in residential maintenance or customer service, with a strong background in building systems (HVAC, plumbing, electrical, carpentry).
• Excellent communication skills, with the ability to coordinate between multiple teams and stakeholders effectively.
• Proven experience with property management systems and maintenance tracking software.
• Must be highly motivated, organized, and able to work independently in a dynamic, fast-paced environment.
• Ability to work on-call and after hours as required.
• EPA 608 or HVAC certification preferred.
• Strong problem-solving abilities and a proactive approach to addressing maintenance issues.

Salary Range:

$28-$34

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.