UWHS Program Administrator

Job Description

UW Continuum College has an outstanding opportunity for a Program Administrator to join their International & Academic Programs team.

About this Opportunity

The UW in the High School Program Administrator is a specialized role with primary responsibility for day-to-day operations of the UW in the High School (UWHS) program. The Program Administrator is a key member of the UWHS team, and collaborates with the UWHS Director and Senior Program Manager, other units within Continuum College (e.g. marketing, finance, registration), and UW faculty from a wide range of departments to oversee and refine administrative policies and procedures that are central to the success of the program.  

Key Responsibilities

Program Administration (40%)

Demonstrate a deep understanding of the program structure and components, audience, stakeholders, and objectives. Act as day-to-day decision-maker in resolving situations related to smooth program operations. Take ownership of, and advise stakeholders on, detailed operational program processes and policies, and master unique tools and systems used to support the program. Maintain clear and thorough documentation of customized program policies and operational procedures. Plan and present information at program events, such as teacher training and orientation. Participate in the development and maintenance of web tools to support program constituents. May hire, train, and supervise a part-time student assistant. 

Program Stakeholder Engagement And Customer Service (40%)

Provide exceptional customer service, leaving a positive impression of the University, Continuum College, and UWHS program brands.  Write, edit, and review content for accurate and engaging websites, marketing materials, and resources for students and teachers. Establish and maintain strong communication channels as a primary point-of-contact for program stakeholders: 

• Campus partners – UW faculty, departmental administrators, central support units  
• Community partners – high school teachers and administrators 
• Program participants – high school students and former UWHS students 
• General public – prospective participant inquiries 

Facilitative Program Leadership (20%)

Lead efforts to update and improve the program’s operational processes and procedures. Identify and contribute to the development and implementation of new policies, communication tools, and systems to improve quality, expand access, or provide clarity for program stakeholders. Participate in strategic planning/special initiatives, and train new staff on program policies and procedures as needed. 

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

• Bachelor’s Degree AND at least two years of increasingly responsible administrative experience within higher education, K-12 education, nonprofit organization, or education agency.  

Additional Qualifications

• Demonstrated effectiveness in managing multiple priorities and programs within a complex and fast-paced organization 
• Strong working knowledge of the Microsoft Office Suite and intermediate proficiency in the use of database systems 
• Ability to learn technology systems to enter, review, and analyze data 
• Excellent oral, written, and interpersonal communication skills 
• Demonstrated effectiveness both as a self-starter and as a team member  

UW Continuum College (Continuum) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Youth & Teen Programs, and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We are focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment and time constraints, increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration, we foster a respectful, supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches, we’re creating new educational opportunities to help people thrive in a world of change.

The UW in the High School program is a large outreach program delivering UW coursework to more than 8,000 students in more than 100 high schools across Washington. Taught by UW-approved teachers, the UW courses offered through UWHS include sciences, math, humanities, and world languages and are overseen by UW faculty from across campus. This program is nationally accredited and regularly engages with peers at other colleges and universities.  

Compensation, Benefits and Position Details

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About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.