Whole Health Coach

Job Description Summary

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How will you make an impact & Requirements

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Important Requirements (Must Meet to Be Considered)

• National Board‑Certified Health & Wellness Coach (NBC‑HWC) – Required

• Bilingual in Spanish – Strongly preferred.  

• 2+ years of professional health coaching experience

• Weight‑management experience required

• Certified Diabetes Prevention Program (DPP) Lifestyle Coach –Strongly preferred

• Experience working with patients using GLP‑1 medications – Preferred

• Must be able to work Pacific Time hours (8am–6pm PT)

• Must be comfortable completing up to 10 coaching visits per day (phone or video)

• Must submit a recorded assessment as part of the application process

Key Responsibilities

1:1 & Group Coaching

• Conduct 30‑minute individualized coaching sessions using motivational interviewing

• Co‑create SMART goals and provide ongoing accountability

• Facilitate group coaching sessions and wellness workshops

• Administer screening tools and health measurements

• Maintain accurate, timely documentation in the EMR

Care Team Collaboration

• Work closely with RNs, dietitians, medical providers, and behavioral health clinicians

• Support structured weight‑management programs

• Provide behavior‑change expertise to the multidisciplinary team

• Communicate via Slack and EMR to coordinate care

• Conduct proactive outreach to re‑engage members

Operations & Compliance

• Manage scheduling, follow‑ups, and member panel activity

• Participate in wellness campaigns and client events

• Adhere to NBHWC Code of Ethics, HIPAA, PHI/PII protocols, and IT security standards

• Maintain a private, professional workspace for virtual visits

• Participate in call audits, QA reviews, and feedback cycles

Preferred Skills & Experience

• Experience delivering care via telehealth

• Salesforce and Google Workspace proficiency

• Strong understanding of coaching vs. education vs. behavioral health boundaries

• Proven track record of patient engagement and retention

Working Conditions

• Stationary work for extended periods

• Daily use of computer, headset, and video conferencing tools

• Occasional travel to client sites for events or meetings

Application Requirement

All applicants must submit a recorded assessment demonstrating coaching style, communication skills, and bilingual fluency. Applications without a recorded assessment will not be considered.

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Compensation Range:

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The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.