Job Description:
Building trusted marketsĀ āĀ poweredĀ by ourĀ peopleĀ
AtĀ CboeĀ GlobalĀ Markets,Ā weĀ inspireĀ our peopleĀ toĀ solveĀ complexĀ challengesĀ together becauseĀ whatĀ weĀ do matters.Ā WeĀ provideĀ the financialĀ infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.Ā
WeāreĀ buildingĀ meaningfulĀ waysĀ toĀ supportĀ professionalĀ andĀ personalĀ developmentĀ whileĀ strengtheningĀ theĀ trustĀ weāveĀ earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity,Ā we encourage our peopleĀ to āgo for itā and equip our managers with the training to coach their teams to the next level. We strive to provideĀ employeesĀ a safe space to network, share ideas and create opportunities.Ā
SoundĀ likeĀ theĀ placeĀ forĀ you?Ā JoinĀ us!Ā
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RoleĀ OverviewĀ
WeĀ areĀ hiringĀ aĀ DatacenterĀ EngineerĀ toĀ supportĀ theĀ missionĀ criticalĀ infrastructureĀ thatĀ powersĀ ourĀ markets,Ā marketĀ dataĀ services and member connectivity responsible from all aspects ofĀ CboeāsĀ datacenter physical footprint. This is a hands-on roleĀ responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.Ā
This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highlyĀ reliable,Ā missionĀ criticalĀ environmentĀ andĀ experiencedĀ performingĀ largescaleĀ MACĀ (Moves,Ā Adds,Ā Changes)Ā activities.Ā You will collaborate regularly with Engineering, Operations, and NOC teams.Ā
PleaseĀ note:Ā CandidateĀ selectedĀ for this roleĀ mustĀ beĀ willingĀ to workĀ onĀ siteĀ atĀ ourĀ Secaucus,Ā NewĀ JerseyĀ DataĀ Center. ShiftĀ RequirementsĀ
ThisĀ roleĀ willĀ requireĀ youĀ toĀ beĀ availableĀ forĀ theĀ followingĀ lateĀ shiftĀ schedule,Ā whichĀ isĀ subjectĀ toĀ change.Ā
This is a rotating 2ndĀ shift position, Monday through Saturday. The role follows a 4-day, 10-hour workday, with shifts scheduled between Monday and Saturday. Standard 2ndĀ shift hours are 3:00 PM - 1:00 AM. Additionally, this position includes Saturday as a normal workday with a day shift assignment on Saturdays, starting at 7:00 AM depending uponĀ ifĀ you work the front or back end of the weekly shift.Ā
USĀ HolidayĀ coverageĀ mayĀ beĀ required.Ā
PleaseĀ note:Ā TheĀ roleĀ mayĀ beĀ eligibleĀ forĀ aĀ shiftĀ differentialĀ ofĀ 10%Ā dependingĀ onĀ theĀ shiftĀ worked.Ā
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InĀ thisĀ role, youĀ willĀ be responsibleĀ for:Ā
InstallĀ andĀ maintainĀ servers,Ā networkĀ devices,Ā storageĀ systems,Ā andĀ associatedĀ cablingĀ andĀ crossĀ connectivityĀ
PerformĀ structuredĀ cablingĀ (copper,Ā MMF,Ā SMF),Ā includingĀ testing,Ā routing,Ā labeling,Ā andĀ documentationĀ
ExecuteĀ dailyĀ MACĀ tasksĀ includingĀ equipmentĀ installs,Ā moves,Ā andĀ rack/cableĀ upgradesĀ
BeĀ ourĀ handsĀ andĀ eyesĀ inĀ theĀ dataĀ centerĀ andĀ reportĀ anyĀ environmentalĀ issuesĀ (power,Ā cooling,Ā temperatures)Ā andĀ escalate to management and the providerĀ
WorkĀ withĀ EngineeringĀ andĀ NOCĀ teamsĀ toĀ troubleshootĀ hardware,Ā applicationĀ andĀ connectivityĀ issuesĀ directlyĀ andĀ viaĀ JiraĀ ticketsĀ
GenerateĀ andĀ maintainĀ equipmentĀ inventories,Ā rackĀ elevations,Ā cableĀ maps,Ā andĀ documentationĀ standardsĀ
RespondĀ toĀ datacenterĀ incidentsĀ includingĀ hardwareĀ failuresĀ andĀ cablingĀ issuesĀ
SupportĀ newĀ equipmentĀ rolloutsĀ andĀ datacenterĀ expansionĀ projectsĀ
AssistĀ withĀ vendorĀ coordination,Ā shipping/receiving,Ā RMAs,Ā andĀ onsiteĀ serviceĀ activitiesĀ
SupportĀ theĀ ongoingĀ developmentĀ andĀ improvementĀ ofĀ ourĀ globalĀ datacenterĀ operationsĀ standardsĀ
ParticipateĀ inĀ on-callĀ coverageĀ andĀ shiftĀ rotationsĀ
ResearchĀ newĀ DataĀ CenterĀ infrastructureĀ equipmentĀ advancementsĀ andĀ recommendĀ changesĀ asĀ neededĀ toĀ managementĀ
DemonstratedĀ abilityĀ toĀ deliverĀ high-quality,Ā consistent,Ā reliableĀ workĀ andĀ aĀ strongĀ senseĀ ofĀ ownershipĀ inĀ supportingĀ criticalĀ operationsĀ
TheĀ idealĀ candidateĀ willĀ have:Ā
5+Ā yearsāĀ experienceĀ inĀ datacenterĀ supportĀ including:Ā
Racking,Ā removing,Ā cablingĀ andĀ troubleshootingĀ server,Ā storage,Ā andĀ networkĀ equipmentĀ inĀ colocationĀ environmentĀ
MACĀ workĀ whichĀ includesĀ installing/movingĀ equipmentĀ andĀ cablingĀ onĀ aĀ large-scaleĀ basisĀ
TheĀ candidateĀ willĀ needĀ toĀ beĀ proficientĀ inĀ cableĀ plantĀ designĀ andĀ troubleshootingĀ (Copper/MMF/SMF)Ā asĀ wellĀ asĀ proficient in the industry standard testing toolsĀ
BasicĀ workingĀ knowledgeĀ ofĀ HVAC,Ā power,Ā fire,Ā buildingĀ securityĀ systemsĀ operations,Ā andĀ safetyĀ
WorkingĀ knowledgeĀ ofĀ telecommunicationsĀ technologies,Ā systems,Ā andĀ circuitsĀ
AbilityĀ toĀ liftĀ upĀ toĀ 75Ā lbsĀ andĀ workĀ insideĀ datacenterĀ environmentsĀ forĀ extendedĀ periodsĀ
AbilityĀ toĀ workĀ independentlyĀ andĀ manageĀ multipleĀ tasksĀ andĀ projectsĀ
AbilityĀ toĀ workĀ wellĀ inĀ aĀ dynamicĀ team-orientedĀ environmentĀ
ExcellentĀ writtenĀ andĀ verbalĀ communicationĀ skillsĀ withĀ aĀ strongĀ attentionĀ toĀ detailĀ
AbilityĀ toĀ multitaskĀ andĀ manageĀ multipleĀ projectsĀ
TeamĀ player,Ā desiringĀ toĀ beĀ partĀ ofĀ aĀ high-performanceĀ teamĀ withĀ dynamicĀ responsibilitiesĀ
PerformĀ otherĀ dutiesĀ asĀ assignedĀ byĀ managementĀ
MustĀ beĀ willingĀ andĀ flexibleĀ toĀ workĀ differentĀ shiftsĀ (as needed toĀ supportĀ theĀ businessĀ needs) for short-to-long-term periods of time as well as participate in the On Call support rotationĀ
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BenefitsĀ andĀ PerksĀ
WeĀ valueĀ theĀ totalĀ wellbeingĀ ofĀ ourĀ peopleĀ ā includingĀ health,Ā financial,Ā personalĀ andĀ socialĀ wellness.Ā WeĀ believeĀ standard benefits like health insurance and fair pay areĀ a givenĀ at any organization. Still, you shouldĀ knowĀ we offer:Ā
FairĀ andĀ competitiveĀ salaryĀ andĀ incentiveĀ compensationĀ packagesĀ withĀ anĀ upsideĀ forĀ overachievementĀ
GenerousĀ paidĀ timeĀ off,Ā includingĀ vacation,Ā personalĀ days,Ā sickĀ daysĀ andĀ annualĀ communityĀ serviceĀ daysĀ
Health,Ā dentalĀ andĀ visionĀ benefits,Ā includingĀ accessĀ toĀ telemedicineĀ andĀ mentalĀ healthĀ servicesĀ
2:1Ā 401(k)Ā match,Ā upĀ toĀ 8%Ā matchĀ immediatelyĀ uponĀ hireĀ
DiscountedĀ EmployeeĀ StockĀ PurchaseĀ PlanĀ
TaxĀ SavingsĀ AccountsĀ forĀ health,Ā dependentĀ andĀ transportationĀ
EmployeeĀ referralĀ bonusĀ programĀ
VolunteerĀ opportunitiesĀ toĀ helpĀ youĀ giveĀ backĀ toĀ yourĀ communitiesĀ
SomeĀ ofĀ ourĀ associatesāĀ favoriteĀ benefitsĀ andĀ perksĀ include:Ā
PaidĀ TuitionĀ assistanceĀ andĀ educationĀ opportunitiesĀ
GenerousĀ charitableĀ givingĀ companyĀ matchĀ
PaidĀ parentalĀ leaveĀ andĀ fertilityĀ benefitsĀ
MoreĀ About Cboe GlobalĀ MarketsĀ
Weāre reimagining the future of the workplace by focusing on what matters most, our people.Ā Our journey is an inclusive one. WeāreĀ investingĀ deeplyĀ inĀ leadershipĀ programsĀ andĀ careerĀ developmentĀ initiativesĀ thatĀ ensureĀ everyoneĀ hasĀ anĀ equalĀ chanceĀ toĀ succeed.Ā
WeĀ workĀ withĀ purpose,Ā solvingĀ problems with ingenuity,Ā collaboration,Ā and aĀ lotĀ ofĀ passion.Ā WeāreĀ an engagedĀ andĀ excitedĀ team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.Ā
LearnĀ moreĀ aboutĀ lifeĀ atĀ CboeĀ onĀ ourĀ websiteĀ andĀ LinkedIn.Ā
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EqualĀ EmploymentĀ OpportunityĀ
We'reĀ proudĀ toĀ beĀ an equalĀ opportunityĀ employer doĀ notĀ discriminateĀ againstĀ anyĀ employeeĀ or applicantĀ for employmentĀ based on anyĀ legallyĀ protected characteristic,Ā includingĀ race,Ā color,Ā religion,Ā sex,Ā sexualĀ orientation,Ā genderĀ identity,Ā nationalĀ origin,Ā age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valuedĀ andĀ respected.Ā
#LI-AB
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This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
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Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and marketāinformed total rewards program. The anticipated base salary range for this role is $93,500-$121,000, with actual compensation determined by jobārelated factors such as skills, relevant experience, education, internal alignment, and location.Ā
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This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.ā
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Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.
Learn more about this Employer on their Career Site
