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Retention Specialist

Mountaire
Posted a day ago, valid for 17 days
Location

Selbyville, DE, US

Salary

Competitive

Contract type

Full Time

Tuition Reimbursement
Employee Assistance
Employee Discounts

By applying, a Mountaire account will be created for you. Mountaire's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • The job involves coordinating new employee training and onboarding programs to enhance customer satisfaction and reduce turnover, particularly for those with less than 90 days of employment.
  • Candidates should have a high school diploma or GED, with a preference for bilingual skills in Haitian Creole/English or Spanish/English.
  • A minimum of 2 years of experience in a comparable role is required, along with excellent interpersonal skills and the ability to teach and coach others.
  • The working schedule is from 4:30 PM to 1:00 AM, Monday through Friday, with occasional Saturday shifts as needed.
  • Mountaire Farms offers a competitive total compensation package, including benefits such as medical plans, retirement planning, and tuition reimbursement.

Primary Purpose

Coordinates programs focused on new employee training/onboarding. Assists new employees in the activities of the processing departments to achieve goals for customer satisfaction, safety, quality and yield; as well as to reduce employee absenteeism and turnover - particularly with employees with less than 90 days of employment.

Schedule: 4:30pm-1:00am Monday-Friday, occasional Saturday work as scheduled. 

Major Duties & Responsibilities

  1. Assists new employees on the Production floor to support them as they transition into their new role. This includes tracking skills improvement to meet certification level. Responsible for monitoring absenteeism of new hires which includes contacting them if absent.
  2. Leads the new hire onboarding program by presenting in orientation and providing translation as needed.
  3. Assists in roundtable meetings and activities directed by the Complex Human Resources Manager and Employee Relations Manager to improve retention and turnover. All other duties as assigned.

Qualifications

  • High School Diploma or GED.
  • Bilingual in Haitian Creole/English or Spanish/English preferred but not required. 
  • 2 years’ experience in a comparable role.
  • Excellent interpersonal skills.
  • The ability to teach and coach others.
  • Must possess patience.

#LI-SA1


Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.
Mountaire Overview
Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation
Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are:  eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k),  Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!



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By applying, a Mountaire account will be created for you. Mountaire's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.