Server

Responsible for sales, servicing the guest/employee, guest relations and sanitation functions related to the serving of food and beverage. Must be extremely detail conscious and have a pleasant personality in order to maintain cheerful, courteous sales technique and above standard customer service.  

 QUALIFICATIONS:

A willingness to follow procedures, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies..

 PHYSICAL DEMANDS:  

Long periods of standing, stooping, stretching, bending, walking, and lifting up to 50 pounds.   Able to withstand certain amounts of hot and cold temperatures when required to work outdoors.

 ESSENTIAL DUTIES & RESPONSIBILITIES:

• Complete knowledge of food menu, including prices, preparation time, portion size, plating and garnish, to ensure food orders are properly prepared when served.
• Use suggestive selling techniques when serving each customer to maximize revenues.
• Responsive to guest inquiries, concerns, complaints in a friendly, courteous helpful manner.
• Attentive to guest needs such as: ready to order, refills or payment of check.
• Perform side work duties as assigned.
• Present a well-groomed professional appearance, including adhering to company uniform regulations; practice good personal hygiene at all times.
• Hair must be restrained at all times in order to prevent contamination of food.
• Observe all safety rules; employ safe work practices when performing job; use personal protective equipment as needed; maintain safe, organized and sanitary working environment.
• Attend meetings as scheduled for training and informational purposes.
• Extend hospitality and courtesy to guests and other employees.
• Report property maintenance, equipment problems to Engineering for repair.
• Must take and pass Responsible Vendor exam within 30 days of starting work.
• Must take and pass Food Safety exam within 60 days of starting work.
• Be knowledgeable of company policies and laws relating to serving and selling alcohol and tobacco products.
• Adhere to Department procedures and policies regarding collection, recording, balancing and submitting money from sales.
• Perform other tasks as assigned by management.