Cage Cashier

SUMMARY:     Responsible for balancing bank drawer within the casinos cash operations, maintaining accuracy throughout the balancing process of their shift; assists with the department operations in a customer service friendly, efficient and profitable manner that promotes superior staff, customer and vendor relations.  The ultimate objective of this position is to help advance the Seminole Nation by delivering value and signature moments every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to the following:

• Creates and supports a work environment/culture focused on building high-trust relationships by extending support and respect to all.
• Accurately balances assigned cashier bank.
• Ensures all jackpots, manual payouts are paid according to proper procedures and in a timely manner.
• Complete all required IRS forms.
• Cashes gaming tickets into money for guests, in a courteous, timely manner.
• Complies with all Title 31 requirements and other internal control standards.
• Cashes personal checks and processes credit card transactions for currency.
• Assists other Cashiers within Cage as needed.
• Verify and issue prize checks to guest when necessary.
• Ability to resolve problems.
• Prepares reports as requested.
• Seeks efficiency in Cage departments without undermining the rules/regulations.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Demonstrate effective computer literacy skills with Microsoft programs and database systems.

Qualifications

KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:

Equivalent to high school education or job specific skills acquired through on-the-job training or apprenticeship program with three (3) months to twelve (12) months of similar or related experience. 

MANAGERIAL RESPONSIBILITY:

Has no supervisory responsibility.

PROBLEM SOLVING:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.  Must be a Team Player. 

PHYSICAL DEMANDS:

The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds.

WORKPLACE ENVIRONMENT:

The job is performed indoors with frequent exposure to loud noises and fumes (e.g., cigarette smoke).