Contract Administrator

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

Summary: ITT Goulds Pumps is looking for a Contract Administrator to join their team in Seneca Falls, NY. The ideal candidate will have previous customer service and/or contract administration experience. The Contract Administrator will enter, administer, and manage contracts with technical specifications in order to meet customer requirements.  This includes reviewing customer pump specifications, project plan management, order reconciliation, and change order and document management. The Contract Administrator will provide support to the sales, customer service, and finance team in addition to providing support to vendors and customers.

Essential Responsibilities

Reconcile, configure and enter orders as follows:

• Address and resolve with sales, distributor, and/or customer unacceptable clauses the customer purchase order or terms and conditions for purchase.
• Review order header file and/or purchase order for pricing and correct multiplier levels.
• Review customer technical specifications with team to ensure all customer hardware and software requirements are scheduled accordingly.
• Reconcile & enter all software, hardware, QA & tagging requirements into areas such as ERP system, order tracking, document tracking with the use of the configurator, ERP system, order entry and processing system.
• Responsible for drafting purchase requisitions for major buy out items such as motors, tanks, valves, etc.   All buy out specific specification details are to be identified and passed on to buyer and/or sub-vendors.

Administer orders/projects as follows:

• Identify all comments and changes required to drawings as noted by customer. Initiate changes through FOCN process and document tracking.  It is the responsibility of the CA to note changes and their effect on schedules, hardware, etc within the FOCN.
• Thoroughly review and sign acknowledgement copy of the customer PO if required.
• Receive, coordinate and impose resolution of all software and hardware related questions generated by customers and interdepartmental personnel.

Assist other departments as follows:

• Finance department to resolve collection issues and clarify terms of purchase.
• Customer service reps in expediting shipment of outside purchases and informing inspectors & expeditors regarding job status.
• Meet as required with commercial engineering to clarify applicable hardware and software requirements.
• Shipping floor and or assembly floor to resolve manufacturing and shipping problems.
• Perform miscellaneous functions as required.

Position Requirements

• 2-4 yrs college degree with 1+ years of experience is preferred; High School Diploma with equivalnt experience is required.
• Strong written and verbal communication skills are required,
• ERP and MS Office experience are required
• Detail oriented and organized with a concern for quality
• Must have excellent customer service skills and be a team player
• Basic product knowledge is prefered
• General understanding of T/C’s, sales terms, freight terms, and payment terms
• Ability to work in a fast-paced environment.

Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses.

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