Patient Care Coordinator - Medical

Job DetailsJob Location: Jamestown Family Health Clinic - Sequim, WA 98382Position Type: Full TimeSalary Range: $20.91 - $27.18 HourlyAre you passionate about providing exceptional customer service in a healthcare setting? Jamestown Family Health Clinic is seeking a Patient Care Coordinator (PCC) to be the welcoming first point of contact for our patients. If you thrive in a fast-paced environment, enjoy helping others, and have excellent organizational and communication skills, we'd love to hear from you! Schedule: Monday-Friday with occasional Saturdays (10:00 AM - 3:00 PM) What You'll Do As a Patient Care Coordinator, you'll play a vital role in supporting both our patients and clinic operations by: Answering and routing incoming calls on a multi-line phone system while accurately taking messages. Greeting patients and visitors in a professional, friendly, and courteous manner. Checking patients in for appointments efficiently and accurately. Collecting, verifying, and entering patient demographic and insurance information. Scheduling appointments for more than 25 healthcare providers. Scanning insurance cards into the electronic health record (EHR). Assisting patients with general needs, including completing forms and other support tasks. Collecting and posting patient co-payments and outstanding balances accurately. Participating in clinic meetings. Following all Jamestown S'Klallam Tribe policies and procedures, including safety standards, HIPAA compliance, and the Occupational Exposure Control Plan. Performing other duties as assigned. Qualifications Required High School Diploma or equivalent required (Associate's Degree preferred). Minimum two (2) years of customer service experience required. One (1) year of reception experience in a clinic setting preferred. Experience handling cash/payments and operating standard office equipment. Proficiency with Microsoft Office Suite, 10-key, and keyboarding at 40+ words per minute. Excellent verbal and written communication skills. Strong organizational skills with the ability to prioritize multiple tasks. Ability to successfully pass a criminal background investigation. Preferred Qualifications Washington State Medical Assistant Certification eligibility for Level A.C.E. Knowledge of medical terminology and medical billing processes. Strong time management, decision-making, and problem-solving skills. Why Join Jamestown Family Health Clinic? At Jamestown Family Health Clinic, you'll become part of a collaborative team dedicated to delivering high-quality, compassionate care to our community. We value professionalism, teamwork, and exceptional service while providing a supportive work environment where employees can grow and succeed. American Indian/Alaska Native hiring preferences apply. Qualifications