Soaky Mountain Waterpark Asst. Maintenance Manager

SUMMARY: The Assistant Maintenance Manager is responsible for aiding in the oversight of the Maintenance for Soaky Mountain Waterpark.  The Assistant Maintenance Manager will lead a team of technicians to keep waterpark components running and ensure a safe environment for all guests.  The Assistant Manager will take hands on approach to maintaining the property. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

• Assist the oversight and be accountable for all operations of the Maintenance Department.
• Aid in the maintenance of an adequate inventory of maintenance consumables including but not limited pool chemicals, HVAC filters, light bulbs, etc.
• Oversee the implementation of property equipment repair and preventative maintenance (PM).
• Oversee, delegate, and perform necessary maintenance and repair work on all waterpark equipment.
• Maintain pools and water quality directly and/or with assistance of staff to compliance with in health code and industry standards.  Assures that all chemistry logs are completed as required by Tennessee Pool Code.   
• Complete and maintain Certified Pool Operator certificate or equivalent industry certification.
• Adhere to and oversee adherence of departmental budgets on monthly, quarterly, and yearly basis.
• Inspect work completed by staff reports to ensure quality and professional standards.
• Generate and distribute all departmental operation work schedules in a timely fashion. Be prepared to work in the emergency absence of another department employee.
• Must provide proper staffing as to minimize overtime. Minimizing overtime is a priority.
• Provide input to Management on existing staffing matrix in each of the areas of responsibility.
• Assign specific responsibilities to all department staff to ensure that all guests receive excellent service.
• Responsible for the training and development of all department staff.
• Report on a monthly basis to the Maintenance Manager an analysis of labor finances, maintenance and safety reporting.
• Maintains a healthy and safe working environment for all staff and assures compliance with all safety policies, procedures and trail guides; Communicates with Risk Management Department
• Consult Maintenance Manager prior to making any marked changes to maintenance procedures or general practices.
• All other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES: Directly supervises employees under the direction of the department Manager.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and corrective action of employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE: Level 3

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Level 3

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization. 

MATHEMATICAL SKILLS: Level 2

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Level 3

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Tennessee Driver’s License or ability to obtain one with 30 days of employment
• Certified Pool Operator or Aquatic Facility Operator

QUALIFICATIONS:

• Strong leadership skills and ability to motivate people
• Ability to act independently with little supervision
• Hands on manager, well organized, detail oriented, creative thinker
• Efficiently handle multiple duties
• Ability to handle stressful situations
• Good attendance and punctual
• Exhibits professionalism
• Exhibits good grooming habits
• Wears the proper uniform
• Works efficiently
• Follows all resort and office policies and standard operating procedures
• Conducts themselves in a professional manner with a positive attitude

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

• While performing the duties of this job, the employee is required to:
  • Regularly stand, walk, sit, use hands to finger, handle and/or feel, reach with hands and/or arms, talk and/or hear
  • Frequently climb and/or balance, stoop, kneel, crouch and/or crawl

Lifting Activities:

• While performing the duties of this job, the employee is required to:
  • Regularly lift up to 25 pounds
  • Frequently lift up to 50 pounds with assistance
  • Occasionally lift up to 100 pounds with assistance

Vision Requirements: Close Vision, Distant Vision, Color Vision, Peripheral Vision, Depth Perception, Ability to Adjust Focus

WORK ENVIRONMENT:

• Occasionally exposed to wet and/or humid conditions (non-weather,) work near moving mechanical parts, work in high precarious places, exposed to toxic and/or caustic conditions and risk of electrical shock

Noise Levels: Loud