Area Parts and Service Coordinator - Shaker Division

Description

If you’re the person others rely on to keep equipment running and service operations organized, this is your opportunity to lead from the front. We’re seeking a skilled and dependable Area Parts Service Coordinator to lead parts operations and support equipment service in our Shaker Division. This role requires hands-on mechanical knowledge, strong leadership, and the ability to keep inventory, paperwork, and service personnel aligned to deliver reliable results for our customers. 

Requirements

Duties/Responsibilities:

· Represent the Company in professional and competent manner.

· Advocate for the best interests of the Company and our customers.

· Establish and maintain effective working relationships with coworkers/customers/general public.

· Maintain confidentiality and confidential information according to Company regulations.

· Perform job duties in a safe manner to ensure a safe working environment.

· Participate in assigned scheduled meetings/conferences/in-service training.

· Observance of assigned working hours and appointments by demonstrating promptness. 

· Performance of assigned duties with a positive attitude and in the spirit of teamwork.

· Communicate effectively both orally and in writing. 

· Work effectively with a variety of people and/or situations. 

· Preparation of timecards/work orders/reports etc. are to be done in a timely manner. 

· Oversee maintenance of accurate parts inventory according to company protocols.

· Process all paperwork related to parts sales and equipment services in an accurate and timely manner.

Required Skills/Abilities: 

· Extensive knowledge of equipment service and repairs. 

· Ability to interact with customers.

· Ability to manage service personnel.

· Ability to train service personnel in equipment repair and maintenance.

· Ability to manage paperwork.

· Pass drug test paid for by the company

Education and Experience:

· Vocational-related coursework or equivalent experience preferred

· Supervisory experience preferred

Physical Requirements: 

· Lifting/stacking/loading/installing/racking of parting weighing up to 100lbs 1-2 times per day. 

· Working environment can be dirty/hot/cold/wet/noisy.

· Knowledge of all safety equipment deemed necessary by Management.

· Knowledge of proper handling of chemicals deemed hazardous by the State of California. 

· Work mandatory overtime as assigned. 

· Ability to independently assess for the quickest and best repair procedures.

· Ability to ask questions about proper repair procedures if they are not known.

· Ability to assure proper and safe operation of Company equipment and vehicles.

· Ability to assure proper and safe operation of customer’s equipment

This position would have the following:

Company provided vehicle

Company provided cell phone