Remote Sales-Driven Customer Service Representative (Seasonal)

Remote Sales-Driven Customer Service Representative (Seasonal)

This is NOT a basic call-center role.

We are hiring a high-caliber, sales-driven Customer Service Representative for a remote, seasonal position. This role is designed for top performers. Continued employment is based on meeting KPIs and performance expectations.

Who We’re Looking For

This role is for a go-getter who:

• Is sales-driven and confident selling services and solutions that genuinely help clients
• Can quickly identify problems and see better, more efficient ways to do things
• Able to rapidly learn our services and systems and translate that knowledge into confident client conversations and sales
• Retains a high level of information and applies it accurately
• Follows established processes while using judgment to make decisions on the fly
• Works independently without micromanagement
• Takes ownership of results and outcomes
• Wants to grow with a company through performance, not tenure

Key Responsibilities

• Handle inbound and outbound client interactions professionally and confidently
• Sell and upsell products/services based on client needs
• Deliver high-level customer service while driving revenue
• Accurately document all interactions and follow internal workflows
• Proactively identify opportunities to improve client experience and internal processes

Seasonal & Performance Expectations

• This is a seasonal role with clearly defined KPIs
• Continued employment is dependent on consistently meeting or exceeding KPIs
  
• High performers may be considered for future opportunities as the company grows

Requirements

• Strong sales and customer service mindset
• Excellent communication skills (phone, text, and email)
• Ability to work remotely and stay focused and productive
• Comfortable making decisions in a fast-paced environment
• High accountability, strong work ethic, and results-driven mindset
• Fast reliable internet
•  Laptop or desktop that meets company technical specifications (required for remote work)
• Two working monitors is not required but preferred
• This role requires a quiet, distraction-free workspace during scheduled work hours to maintain professionalism and performance standards 
• Ability to work an assigned schedule during business hours
• Consistent availability during scheduled shifts is required

What This Role Is NOT

❌ Script-reading

❌ Hand-holding

❌ Clock-watching

If you’re competitive, proactive, and thrive in a performance-driven environment, this role is for you.

Apply only if you’re confident you can meet KPIs and deliver results. High-caliber candidates only.