Customer Service Representative - Shelby, MS

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences. 

Job Description

Scott Petroleum Corporation is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.

Key Responsibilities:

Orders and Customer Service:

• Handling customer orders by phone and in person
• Dispatch delivery orders to drivers
• Maintaining daily and monthly inventory totals 
• Greet and assist customers in a friendly and courteous manner
• Provide information about products
• Handle customer inquiries, complaints, and requests professionally and efficiently

Safety and Compliance:

• Follow safety guidelines and protocols to ensure a safe working environment
• Adhere to company policies and procedures, including those related to cash handling and store security

Qualifications:

• High school diploma or equivalent preferred.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Position and Benefits:

• Competitive hourly wage.
• On-the-job training to develop valuable customer service skills.
   

It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.