Dispatcher

Subsidiary

Overview

Responsible for dispatching company and third-party trucking as well as fielding calls from customers.

Responsibilities

• Manage dispatch schedule for assigned drivers and outside carriers.
• Receive and process incoming calls from customers.
• Communicate with internal and external customers to resolve issues and provide excellent customer service.
• Indirect driver supervision.
• Track driver attendance.
• Interpret work rules for disciplinary issues for the transportation supervisor.
• Set up DOT physicals and other necessary driver appointments.
• Utilize the company system for support functions of position.
• Create sales releases, load planning sheets, driver communication, and equipment reports.
• Meet all scheduled deadlines to ensure timely completion of paperwork.
• All other duties as assigned.

Qualifications

• Experience in transportation or logistics.
• Knowledge of traffic regulations concerning DOT.
• Ability to work in a fast-paced, ever changing work environment.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Excellent written and communication skills/customer service skills.
• Strong attention to detail and organization skills.
• Ability to effectively manage multiple projects to completion, according to schedule.
• Above average computer skills.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.