Child and Adolescent Program Manager

PURPOSE

Strengthening Resiliency and Supporting Recovery

VISION

Promote and enhance access to intellectual, developmental, and behavioral health services that improve the lives of those in our community.

VALUE

We pledge to deliver quality services through partnerships with individuals, families, and community stakeholders.   Texoma Community Center strives to develop and equip all staff with Trauma-Informed Care knowledge and competency-based skills. Trauma-Informed Care means treating the person as a whole, taking into account past trauma and the resulting coping mechanisms when attempting to understand behaviors. 

Our goal is to provide effective treatment as well as improving the quality and impact of care.

Join a team of dedicated service providers who seek to promote the accessibility of services that improve quality of life and support self-determination for persons with mental and developmental disorders. Texoma Community Center (TCC) is one of 39 Texas Community Centers, which are governmental entities as defined by Title 7 of the Texas Health and Safety Code. 

Position Summary:  Manages program oversight for the Child and Adolescent program as dictated by the Texas Administration Code and current state guidelines. The Program Manager will be responsible for onboarding and training of new CMH staff in collaboration with CMH Team Lead. Provides management of CMH staff to facilitate adherence to performance contract measures and other metrics as required by HHSC contracts and CCBHC contracts. Participates in continuous quality improvement assurance and oversees service provision in accordance with approved curriculum and fidelity requirements. The Program Manager will also provide advocacy, assessment, diagnostic determinations, and counseling therapy for children and adolescents coping with emotional disturbance, needing counseling or having a behavioral health diagnosis, including possible severe and persistent mental illness. Provides out-patient, evidenced-based and trauma-informed counseling to identified clients. Provide brief crisis intervention, cognitive-based psychosocial rehabilitation and/or therapy in the form of individual, group and family counseling appropriate for licensure status and state guidelines. Provides treatment in compliance with Center policies and program procedures as well as clinical guidelines.  Knows and ensures compliance and fidelity with all state and federal statutes as well as all contract and/or licensing requirements for the licensed counseling processes in accordance with the philosophy, goals and objectives of Texoma Community Center. Performs other duties as assigned by program director. The position will work within the Trauma Informed Care Model adopted by TCC and follows all requirements necessary for CCBHC standards.

Education and/or Experience:

Certificates, Licensure, Registrations:

• Current driver’s license and vehicle for use while at work

Knowledge, Skills and Abilities:

• Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and healthcare providers
• Working knowledge in Quality Improvement, Risk Management, Medical Staff Coordination and/or continuous quality improvement philosophies and principles is preferred

General Requirements:  

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and / or ability required: 
• Ability to add, subtract, multiply, and divide
• Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, operational and maintenance and organizational policy / procedures  
• Ability to write reports and correspondence
• Ability to effectively communicate 
• Ability to work cooperatively and communicate effectively to maintain good working relationships 
• Ability to work with skill in identifying problems; making frequent decisions regarding method of performance

Security/Access:

• Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information

Equipment, Tools, Materials:

• Standard office equipment

Benefits

The benefits offered to TCC employees are competitive, comprehensive, and demonstrate the company’s commitment to the well-being of its employees.

Benefits include: 

• Medical, Dental, and Vision insurance offered
• Employer paid Life Insurance & Short-Term Disability
• Additional Opt-in benefits 
• Wellness Credit
• Designated Paid Holidays
• Paid Time Off (PTO) 
• Extended Illness Leave
• Retirement Plan 
• Payroll Direct Deposit
• Flexible Spending Account (FSA)
• Designated Paid Holidays
• Supports Federal Student Loan Forgiveness Program