***HIRING NOW*** Outpatient Service Rep III at Our Urgent Care Sites

Hiring Now: Outpatient Service Rep III

What You’ll Do:

• Greets patients and conduct his/her daily interactions in a way which demonstrates a positive organizational attitude modeling the organization’s mission, vision, and values
• Professionally interviews patients obtaining complete and accurate financial and insurance information
• Verifies required authorizations as needed and professionally answers the telephone and routes call to the appropriate party
• Acts as a liaison between the facility, physician, insurance company and other healthcare agencies
• Handles collections of monies from patients at the time of registration
• Observes strict confidentiality in dealing with patients and patient information
• Schedules patient appointments and procedures, verifies pain management benefits, insurance coverage, and obtains authorization for all visits and/or special procedures for Sarasota Memorial Healthcare Systems
• Capable of assuming supervisory role in absence of office manager and excels in customer service

Why Sarasota Memorial Health Care System?

A workplace built on excellence, growth, and support:

• Competitive benefits
• Tuition reimbursement
• Wellness programs
• Career advancement opportunities
• Employee travel and lifestyle perks
• Strong, supportive team culture
• Magnet-recognized nursing excellence

Our urgent care centers are open 7 days a week, 8am-8pm; evenings, weekends and holidays are required.

• Shifts: 8 hours, 10 hours & 12 hours 
• Availability: full-time & PRN opportunities

Flexibility to work at all 7 of our urgent care locations is also required, however schedule location preferences will be taken into consideration. 

Our 7 Urgent Care Locations:

Heritage Harbour

University Parkway

St. Armands

Bee Ridge

Stickney Point

Venice

South Venice

Your Future Starts Here

Join a healthcare team where you can grow your career while enjoying the Florida lifestyle you’ve always wanted.

 The Requirements:

- Require a minimum of two (2) year’s of experience in a customer service setting

- HS EQ: High School Diploma, GED or Certificate

- Prefer previous college or vocational training.
- Prefer the ability to type 30-40 wpm.
- Prefer knowledge of medical terminology and third party payers, and computer literacy with windows based programs.
- Prefer the ability to: establish and maintain effective working relationships; meet and communicate with the public in a courteous and professional manner, and handle difficult customers or situations.
- Prefer the ability to function in multiple tasks, prioritize duties and demonstrate initiative and self-direction.