Office Coordinator (Onsite)

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

The Office Coordinator is responsible for supporting the day-to-day workplace operations of the corporate headquarters, ensuring employees and visitors experience a well-organized, efficient, and professional work environment. This role serves as a key operational resource for mail and package distribution, conference room support, print and copy services, office supply management, and workplace amenity upkeep. The Office Coordinator proactively monitors office spaces, coordinates vendor and facility-related support activities, and assists with occasional local errands and deliveries. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Receive, sort, distribute, and process incoming and outgoing mail, packages, overnight deliveries, and interoffice correspondence throughout the headquarters location.
• Perform scheduled mail and package deliveries throughout the office and coordinate outbound shipments utilizing approved shipping carriers and systems.
• Provide conference room and meeting support by preparing meeting spaces, replenishing supplies, arranging catering and hospitality services, and restoring conference rooms and common areas to a clean, professional condition following meetings and events.
• Monitor, stock, and maintain inventory levels for copy rooms, supply rooms, coffee stations, kitchens, break areas, and other shared workplace amenities to ensure a clean, organized, and fully supplied environment.
• Order office supplies, workplace consumables, and operational inventory in accordance with established budgets and procurement procedures. Maintain inventory records and recommend replenishment levels.
• Conduct routine inspections of office and common areas to identify maintenance, housekeeping, equipment, and supply needs; coordinate resolution or escalate issues to Facilities, building management, and external service providers as appropriate.
• Assist with employee and visitor events by supporting room arrangements, catering setup, signage, and related workplace logistics.
• Serve as an internal courier by handling occasional local deliveries and errands, including post office runs, supply pickups, and transporting materials between company locations as needed.
• Perform other administrative, operational, and facilities-related duties in support of the Facilities & Corporate Services function as assigned.
• Provide on-site support and operational coverage at the Branchville NJ location as needed to maintain business continuity during employee absences, including vacations, sick leave, and other scheduled or unscheduled time off.

Knowledge and Requirements

• Strong customer service orientation with the ability to interact professionally with employees, visitors, executives, and vendors.
• Excellent organizational, interpersonal, and communication skills.
• Ability to manage multiple priorities and respond effectively in a fast-paced environment.
• Demonstrated attention to detail and commitment to maintaining high workplace standards.
• Working knowledge of Microsoft Office applications including Outlook, Word, Excel, and Teams.

• Ability to operate office equipment including copiers, printers, postage equipment, and shipping systems.

Education and Experience

• High school diploma or equivalent.
• 2+ years of experience in office administration, facilities support, workplace services, hospitality, mailroom operations, or a related support function.
• Valid driver's license and ability to operate a motor vehicle for local business errands and deliveries.
• Experience with supporting a corporate headquarters or professional office environment preferred.
• Experience with mail processing, shipping systems, inventory management, or fonference servicing preferred.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.  

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.