Parts & Service Account Manager

Parts and Service Account Manager

Summary:
Solicits parts business from assigned accounts through personal and phone contacts.

Essential Duties:
• Visits assigned customers
• Prospects for new customers
• Communicates parts orders to counter people. Advises whether status is stock or emergency
• Checks with customers to ensure that delivery date of non-stock items is acceptable before
ordering
• Reviews any special orders with the parts manager and obtains his/her approval before
ordering
• Obtains parts manager's approval for any special pricing
• Advises counterperson on delivery instructions
• Follows up on parts orders to ensure that customers have been served properly
• Coordinates service sales with service salespeople
• Turns in completed call reports, time sheets, and expense reports
• Updates customer records to reflect changes to customer's names, addresses, etc.
• Attends all company required training
• Maintains professional appearance
• Other duties as assigned

Qualifications:
• Bachelor's Degree (B.A.) from four-year college or university; or one to two years related
experience and/or training; or equivalent combination of education and experience
• Excellent communication skills required
• Previous sales experience preferred
• Must possess a Valid Driver's License and have the ability to pass our insurance requirements.

Work Environment:
This position requires the employee to drive to other customer's locations for extended periods of
time. Employees must also be able to lift at least 50 pounds. The employee will be required to
drive a company vehicle equipped with front and rear camera's as well as a GPS tracking system.

EEO Statement:
It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all
persons regardless of age, color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic
information, marital status, status with regard to public assistance, veteran status, or any other

characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC
will provide reasonable accommodations for qualified individuals with disabilities.