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CUSTOMER SERVICE REPRESENTATIVE

Stockman Bank of Montana
Posted 10 days ago, valid for 23 days
Location

Sidney, MT 59270, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Representative (CSR) at a Bank, focusing on New Accounts and customer service.
  • Candidates must possess a high school diploma or equivalent and have previous computer experience, with a strong commitment to exceptional customer service.
  • The role requires extensive knowledge of the Bank's products and services, along with the ability to engage with customers both in-person and over the phone.
  • This position involves identifying potential customers and representing the Bank in community activities.
  • The salary for this role is not specified, but candidates should have prior experience in customer service.

Position General Responsibilities:

This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities.

 
Education, Experience and Certification Requirements
 Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
 
Basic Qualifications:

  1. Strong commitment to providing exceptional customer service.
  2. High School diploma or equivalency.
  3. Ten key proficiency.
  4. Previous computer experience.

  

Dimension of Job:

The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank.

 

For full description, which includes physical mental demands please see attachment. 





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