Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off

Job Title: Automotive Service Advisor

Company: Tire Pros & Wheel Experts
Location: Stillwater, MN
Job Type: Full-Time

About Us

Tire Pros & Wheel Experts is a full-service automotive repair facility working on all makes and models. We’re known not only for reliable maintenance and repair, but also for our specialty in custom wheels, tires, and suspension upgrades like lift kits.

We’re a fast-paced, customer-focused shop that values honesty, quality work, and a strong team environment.

Position Overview

We are seeking an experienced Automotive Service Advisor who can deliver exceptional customer service while effectively managing repair orders and shop workflow.

The ideal candidate is organized, knowledgeable about automotive repair, and confident in communicating with customers about both standard maintenance and custom upgrades.

Responsibilities

Greet customers and provide a professional, friendly first impression
Listen to customer concerns and accurately document vehicle issues
Build estimates for repairs, maintenance, tires, wheels, and suspension upgrades
Communicate recommended services clearly and confidently
Coordinate workflow between customers and technicians
Provide updates on vehicle status and timelines
Upsell services when appropriate (without being pushy)
Handle invoicing, payments, and follow-ups
Maintain strong customer relationships and encourage repeat business

Qualifications

2+ years of experience as an Automotive Service Advisor (preferred)
Strong knowledge of automotive systems and repair processes
Experience with tires, wheels, and/or suspension upgrades is a big plus
Excellent communication and customer service skills
Ability to multitask in a fast-paced environment
Proficiency with shop management software (experience with Protractor or similar is a plus)
Valid driver’s license

What We Offer

Competitive pay (base + commission)
Steady, year-round work
Opportunities to work with custom builds and performance upgrades
Supportive team environment
Employee discounts on parts, tires, and services
Paid time off / holidays (customize as needed)

Why Join Us?

At Tire Pros & Wheel Experts, you won’t just be writing repair orders—you’ll be part of a team that builds unique vehicles and delivers high-quality service every day. If you’re passionate about cars, trucks, and helping customers, we want to hear from you.

Apply Today!

Submit your application through CareerPlug or contact us directly at 651-430-0099 to learn more.

Learn more about this Employer on their Career Site