Ice Cream Manufacturing Supervisor

Looking for Your Dream Job? Join Our Ice Cream Team!

Location: Sikeston, MO

Terms & Conditions: Full Time  

Are you ready to shape the future of a new global icon? We have established the Magnum Ice Cream Company "TMICC" as a stand‑alone business and we are entering one of the most exciting transformation moments in our history. This is your opportunity to help build the foundations of a company that will continue to delight millions of consumers worldwide.

The Magnum Ice Cream Company is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion.

All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.  

The Manufacturing Supervisor will play a pivotal role in this journey at Magnum Ice Cream’s Sikeston facility, the largest producing ice cream factory in the world. This position is responsible for key aspects of the integrated manufacturing process. This position also has an overall business responsibility.   

JOB PURPOSE:

Do you thrive on leading teams, driving operational excellence, and creating a workplace where people feel connected and empowered?

As a Production Supervisor at TMICC, you’ll play a critical role in ensuring both safety and performance on the factory floor. Managing processes is just the beginning; your real impact will be in building a workplace where people succeed and develop.

This role is responsible for performing all job functions in the safest manner possible while completing every step involved in the production and packaging of our products. Supervisors play a key role in interviewing and hiring, ensuring that TMICC standards for screening, interviewing, onboarding, and training new employees are consistently met. They also work closely with HR to align on people-related objectives and maintain accurate documentation, training manuals, and other essential records. A critical part of the role is coaching and developing team members through regular feedback, skill-building conversations, and performance check-ins to foster engagement, capability growth, and operational excellence. Finally, supervisors help employees feel connected to the business by communicating regularly and taking a humanistic approach in all interactions.

Additional Perks for the Sikeston location

Referral bonus, safety shoe subsidy and prescription safety glasses discounts, company store access to discounted products, 1 tub or 3 pieces of ice cream to take home per day!

KEY RESPONSIBILITIES:

You will drive operational excellence and team success every day by:

• Line performance – Supervisors are responsible for making sure that the day-to-day line issues are being addressed and the machine functions at optimum performance daily.
• Technical aptitude – Supervisors must be able to understand the production equipment and be able to solve mechanical problems.
• ICMS Facilitation – Supervisors participate as active ICMS leaders including focusing on continuous improvement and coordination of production floor tasks related to team projects.
• Line maintenance – it is the responsibility of the Supervisor to make sure that line maintenance is issued and completed. The Manufacturing Supervisor and the Maintenance Supervisor will need to work together and build a harmonious relationship so that the KPI for downtime can be achieved.
• Delegate work assignments with consistency– it will be the responsibility of the supervisor to delegate work assignments to the proper personnel. The supervisor will actively coach as well as follow-ups to ensure those assignments are being completed.
• Product quality – it is key that supervisors ensure production of a consistent and quality product at designated cost.
• Startups and changeovers – This role is very important because of the demand/change of the business. Tasks include implementation of the changeover program, startup check sheets, refinement of the process, communicating, planning, production meetings, etc.
• Work with support departments – It is imperative that the Supervisor works hand in hand with the support departments so that KPIs can be met (e.g., HR, Logistics, QA, etc.). Must understand support department’s purpose.
• ICMS, Visual Mgt., 5S – it is the responsibility of the Supervisor to engage in all aspects of ICMS, Visual Management, and 5S. It will be important to engage in these activities so that we can show continual improvement in our manufacturing facilities.
• Coordinate, with production and freezer/warehouse departments, changeovers and moving of equipment to storage.
• Ability to navigate and use web-based programs such as Buildapp, Megamation, DFOS, SAP, Microsoft and SPC

WHAT YOU NEED TO SUCCEED:

• College degree in a manufacturing related field preferred.
• Ability to communicate effectively with all personnel levels.
• Ability to read and interpret policies and procedures and ensure clear communication of them.
• Ability to maintain accurate records and work on multiple tasks.
• Ability to make supervisory-level decisions.
• Ability to handle disciplinary actions and proper documentation.
• Must have a basic knowledge of technical machinery or process equipment.
• Must understand lubrication, sanitation, change-over, KPIs, new products, PM process.
• Must take ownership of a work center(s) in a ICMS role 

ADDITIONAL INFORMATION

For the recruitment of this position, we would like to emphasize that local conditions apply to the position and for this vacancy in principle we will first consider candidates based in the US. If you are based outside of the US and you are interested to apply, please feel free to do so but we can only take your application on if a decision is made to also recruit outside of the US Market.  

We take pleasure seriously. Join the Ice Cream team now!

#TMICC

#TMICC

ABOUT THE MAGNUM ICE CREAM COMPANY:

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :

· We are all about growth

· We operate with speed and simplicity

· We win together with fun

· We boldly innovate to disrupt our industry

· We care and challenge

· We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination isIllegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.