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Member Services Representative

Crunch Fitness - Silverdale
Posted 2 days ago, valid for 11 days
Location

Silverdale, WA, US

Salary

$17.13 - $20 per hour

Contract type

Part Time

Employee Discounts

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Sonic Summary

info
  • The job requires a minimum of 1 year of experience in a customer service role and offers a salary of $30,000 per year.
  • Candidates must be fluent in English with proficient reading and writing skills, as well as basic computer skills.
  • Responsibilities include membership sales, greeting members and guests, checking them in, and facilitating communication about special events.
  • The position also involves selling retail products, scheduling member services, and maintaining a clean and organized work area.
  • Benefits include training and development, wellness resources, performance-based bonuses, employee discounts, and a flexible schedule.
Benefits:
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
Requirements: 
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
Responsibilities: 
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
Benefits:
  • Complimentary Peak Gym Membership
  • Free CEC's & CEU's, discounted NASM certification, and CPR 
  • Discounts on products and services



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