Plumbing Service Technician

Location: Anaheim, CA
Schedule: Full-Time (with On-Call Rotation)
Pay Rate: $75,000 – $150,000/year
Employment Type: Full-Time

NexGen (A Rooter Hero Company) is seeking a skilled Plumbing Service Technician to join our growing team in Simi Valley, CA. This role is ideal for a motivated professional with hands-on service experience who enjoys problem-solving, customer interaction, and delivering high-quality plumbing solutions.

You’ll be responsible for diagnosing, repairing, and maintaining plumbing systems while providing excellent customer service and driving revenue through accurate recommendations and estimates.

• Diagnose plumbing issues and perform service and repairs on residential and commercial systems
• Install, maintain, and troubleshoot water, drain, and gas systems
• Provide clear estimates and explain repair or replacement options to customers
• Ensure all work complies with local codes, safety standards, and company policies
• Deliver exceptional customer service and build long-term client relationships
• Maintain tools, equipment, and company vehicle in excellent condition
• Participate in on-call rotation and respond to service requests as needed
• Collaborate with team members to maintain a positive work environment

Must Have:

• At least 1 year of service plumbing experience
• Must live within 30 miles of the shop (Mission Hills, CA)
• Must have own hand tools
• No more than 2 driving tickets on record
• Clean driving record with no DUI
• Valid driver’s license
• Strong troubleshooting and problem-solving skills
• Ability to communicate effectively with customers
• Ability to work weekends and on-call shifts

Nice to Have:

• Commercial service experience

• Paid Time Off
• Sales Bonuses
• 401(k) Retirement Plan
• Health Care
• Dental Insurance
• Vision Insurance
• Overtime Pay
• Growth Opportunities