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Toyota Lube Technician

Hoffman Auto Group
Posted 15 hours ago, valid for 21 days
Location

Simsbury, CT, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job involves repairing vehicles efficiently under the supervision of a Flat-Rate Technician or Shop Foreman.
  • Candidates should have 1-2 years of experience in a customer service-oriented environment and possess a valid driver's license and a high school diploma.
  • Responsibilities include diagnosing customer complaints, completing repairs per manufacturer policies, and documenting all work accurately.
  • The role requires maintaining a clean work area, adhering to safety regulations, and completing necessary training as directed by management.
  • The salary for this position is competitive and will be discussed during the hiring process.

Overview

Repair vehicles in an efficient and ethical manner under the supervision of a Flat-Rate Technician and/or Shop Foreman.

Responsibilities

  • Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs.
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  • Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements.
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  • Learn how to utilize computer to remain up to date on manufacturer recalls and/or technical data.
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  • Complete training required set by the manager.
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  • Maintain a clean and neat work area. Perform daily inspections of your work area.
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  • Stay compliant with all safety and OSHA regulations.
  • Qualifications

  • Valid drivers license
  • High School Diploma
  • 1-2 years’ experience in a customer service orientated environment preferred
  • Can adapt and embrace change with an internal and external customer centric mindset
  • Act as an advocate for teammates and have a strong commitment to technology advancement
  • Possesses effective communication skills: oral, written, listening.
  • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.



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