Digital Banker

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description:

Location: Sioux Falls, SD 
Shift: M-F 8am-5pm
Job Status: Full-Time
Company: First PREMIER Bank

About the Role

The Digital Banker will handle online applications, acquire and retain customers, and develop business through digital channels. This position will focus on driving digital transformation and improving customer engagement while collaborating with other bank departments.

Job Duties and Responsibilities 

Essential duties and responsibilities include the following. Other duties may be assigned.

• Support digital banking strategies to enhance customer experience and drive growth.
• Collaborate with cross-functional teams to ensure seamless integration of digital solutions with existing systems.
• Monitor and analyze digital banking trends and customer feedback to identify opportunities for improvement or areas of concern.
• Ensure compliance with regulatory requirements and industry standards.
• Provide digital support and guidance to First PREMIER’s digital customer base via phone or chat.
• Assist in the testing and implementation of new digital banking services and products.

Skills and Qualifications 

• Strong analytical, problem-solving and communication skills.

• Ability to collaborate with cross-functional teams.

• Ability to concentrate, multi-task and work independently.

• Bachelor’s degree in business is preferred.
• Minimum of 1-year financial services/banking experience required.
• Extended periods of sitting and working on a computer is required.
• Must occasionally lift and/or move up to 15 pounds.
• Work environment is a standard office setting.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High-Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more