Mortgage Post-Closing Specialist

This person manages the sale, delivery, and funding of secondary market loans.  Along with the analysis of the file for HMDA reporting accuracies.  This person communicates independently with investors and insurers/guarantors to resolve diverse post-closing issues according to investor standards.  In addition, resolution of exceptions from investors and tracking and delivery of final documents, communicating deficiencies to staff and management. 

Qualifications: This person should have an associate’s degree, plus 1 years of prior job-related experience or the equivalent.  Good communication skills and the ability to interact with customers, realtors and other professionals are required.  This person must be familiar with mortgage lending concepts, practices and procedures.  

Principal Responsibilities: 

• Manage the post-closing sale of first mortgage loans by reviewing, insuring and delivering all mortgage files originated to the respective investors and guarantors within allotted timeframes. 

• Have a general working knowledge of FHA, VA, Rural Development, Private Mortgage Insurance and investor differences, guidelines and processes.   

• Monitor the pipeline of files at different stages of the post-closing process to ensure deadlines are met, continually follow up on documentation to ensure the appropriate information has been requested and is received within the allotted timeframes to meet the expected insuring, guarantying, and delivery dates.  

• Have a general understanding of all mortgage regulations including but not limited to Fair Lending, TRID, RESPA, Reg Z and Reg B. 

• Provide exceptional customer service while interacting with customers, realtors, 3rd party service providers and co-workers. 

• Track and resolve exceptions from investors and insurers to ensure timely purchase, insurance and guaranty of loans. 

• Monitor and respond to post-closing audit and file review requests from internal and external examiners, auditors, investors, quality control providers or other external parties as assigned by management.   

• Verify the data integrity of all HMDA dataprior to delivery to the investor.  Determine whether or not the loan in HMDA reportable, verify that theHMDA screen have been completed accurately and matches the loan data in the file. 

• Responsible for confidentially handling all non-public information. 

• Attend all team meetings and training seminars, as deemedappropriate by the supervisor. 

• Act in accordance with FBT policies and procedures as set forth in the employee handbook. 

• Adhere to compliance procedures and participate in required compliance training.