Rail Logistics Coordinator

ABOUT POET

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world.

CULTURE IS KING AT POET

We’re all on the same team. We always communicate. And we park our egos at the door. These aren’t just slogans on our walls. It’s the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It’s the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins!

JOB SUMMARY & RESPONSIBILITIES

Each day, when we show up to work at POET Bioproduct it’s our job to market and transport, as efficiently as possible, over 20,000 tons of our high-quality feed products from our bio-processing facilities to our valued customers. We use hopper and tanker railcars to transport our products all over North America. Your role as a Rail Logistics Coordinator is critical to ensure our customers receive the product they rely on. You will be involved in all aspects of railcar shipments including billing, tracking, and solving any challenges encountered between our biorefineries and our customer’s locations.  Sound intimidating? Don’t worry. If you are a problem solver, detail-oriented a good team player, effective communicator and are looking for an opportunity with a strong, growing company in an exciting industry, we can provide you with all the necessary training and tools to be successful.

This is an on-site role located in Sioux Falls, SD. Responsibilities include:

• Execute and optimize rail shipments by evaluating freight spreads, product quality specifications, arbitrage opportunities, and market timing.

• Develop and manage rail shipment patterns by leveraging knowledge of rail logistics, terminology, and billing processes.

• Monitor and trace rail shipments to proactively identify and resolve potential service or transit issues in coordination with rail carriers.

• Utilize contract management, shipment tracking, and operational systems to ensure accurate and timely execution.

• Investigate and reconcile invoicing discrepancies, including freight charges and related costs.

• Deliver high-quality customer service when interfacing with customers.

• Partner with our bioprocessing facilities to understand operational needs and help solve any constraints.

• Analyze shipment routing and destination options to determine the most efficient and cost-effective location.

• Provide contract management and operational support to merchandisers.

• Collaborate cross-functionally to support additional operational initiatives and business needs as required.

• Since we’re all about teamwork and getting the job done, your skills may be put to a lot of other uses!

QUALIFICATIONS & SKILLS

This job may be for you if…

• You have a Bachelor's degree or similar real-world experience.

• You’re a team player. You bring a positive attitude that embodies POET’s Culture. You’re patient and level-headed.

• You enjoy solving problems. You can independently investigate and resolve problems.

• You like helping people. You treat others with the utmost respect and build relationships while serving them.

• You are never satisfied. You propose new solutions to challenges. You get excited about even small improvements. You enjoy exceeding someone else’s expectations. You can complete a task while meeting deadlines without reminders. 

• You communicate effectively. You write well. You speak articulately. You’re comfortable communicating in writing and on the phone. You return messages promptly.

• You pay attention to the details. You can identify and study data and trends to utilize in your role.

• You’re a learner. You’re not afraid of taking on new things and stretching yourself. You’re not afraid to ask questions and learn about other areas of the business.

• You have excellent organizational, time management, and communication skills as well as the ability to embrace change. You are willing to go the extra mile to complete what needs to be done.

• You know the basics of Microsoft Office Suite. You’re capable of learning new programs.

WORK ENVIRONMENT

• This position operates in an office environment, working at a personal computer where you may sit or stand. Most of our Sioux Falls office workspace consists of an open-concept design intended to promote open communication and collaboration.

GROWTH & DEVELOPMENT OPPORTUNITIES

At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member’s position and compensation are carefully determined by considering their unique qualifications and skillset.

BENEFITS

For eligible team members

• Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution

• Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses

• Competitive pay, including shift premium pay for qualifying positions

• 401K with company match

• Paid time off and paid holidays – 40 hours available on day ONE!

• Paid Parental Leave

• Tuition reimbursement

• Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations

OTHER PERKS

For eligible team members

• A multifaceted wellness program encompassing the whole person – mentally, physically, and spiritually

• Onsite fitness centers or fitness reimbursements

• Safety and cold weather gear reimbursements

• Discounted home and auto insurance

POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.