Service Manager – Commercial HVAC

Description

Role Summary

Precision HVAC is hiring a Service Manager to support and scale our Commercial HVAC operations. This is a senior, hands-on leadership role for an experienced commercial HVAC professional who can step in when things get complex — supporting technicians, visiting job sites, resolving issues in real time, and keeping clients confident and satisfied.

This is not a desk-only role. The ideal candidate is a seasoned commercial tech with leadership presence and strong communication skills.

Who We’re Looking For

• A senior commercial HVAC technician ready for (or already in) a leadership role
• Someone who enjoys being the technical escalation point and “go-to” person
• Comfortable handling client calls, field issues, and technician support
• Strong troubleshooting ability and calm under pressure
• A mentor who can help develop and elevate other technicians

Core Responsibilities

• Serve as the escalation point for complex service and installation issues
• Visit job sites to support technicians and drive solutions
• Coordinate daily field operations (scheduling, priorities, job flow)
• Bridge communication between technicians, clients, vendors, and office staff
• Oversee onboarding and documentation of HVAC systems for new accounts
• Ensure safety, quality, and efficiency standards are met
• Support job costing, documentation, and operational tracking

Requirements

Required Experience

• 10+ years of Commercial HVAC experience
• Strong background with chillers, boilers, and commercial RTUs
• Prior leadership, senior tech, or supervisory experience
• Excellent communication and problem-solving skills
• Comfortable using technology (smartphone apps, photo/video documentation)
• Valid driver’s license and clean driving record

Compensation & Schedule

• Competitive salary (based on experience)
• Full-time, hybrid field/office role
• Long-term opportunity within a growing commercial HVAC company

Prioritize candidates who:

• Have been the “go-to” tech on complex jobs
• Are comfortable stepping into live field situations
• Can communicate clearly with both technicians and clients
• Show leadership without ego