Job Summary:

The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.

Supervisory Responsibilities:

• Train new staff and orientate to their new office.

• Coordinates and oversees the day-to-day workflow of subordinate staff in the location.

• As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.

• Assist with location inventory.

• Fill in for Office Manager when out of office.

• Become proficient in each Job position listed in their practice.

Duties/Responsibilities:

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.

• Manages daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.

• Collaborates with location manager to plan, direct, and coordinate KPI’s, goals, operational productivity.

• Collaborate with other managers to analyze costs, benefits, and losses of company profits.

• Assist in Managing inventory, facilitating purchases as needed.

• Manages conflicts and resolves complaints about or within the practice location.

• Assist in task related audits.

• Performs other related duties as assigned.

• Assist with operational flow, IE: wait times, patient schedules, patient flow.

• Maintain open communication with providers regarding the schedules, patient issues.

• Attend monthly office manager meeting.

• Have all paperwork prepared for the following day.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Ability to work both independently and collaboratively.

• Excellent time management skills with the ability to assign and delegate tasks.

• Proficient with Microsoft Office Suite or related software.

• Excellent organizational skills and attention to detail.

• Critical thinking skills.

Education and Experience:

• Two years of related experience in the industry required.

• Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 25 pounds at times.

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