Clinical Support Specialist

Clinical Support Specialist
Groth Pain & Spine — Long Island, NY

Be the Behind-the-Scenes Expert Who Keeps Patient Care Moving

Groth Pain & Spine is seeking a highly skilled Clinical Support Specialist to join our team. In this role, you'll be a critical link between our providers, insurance companies, and patients — ensuring that medication orders are processed accurately, authorizations are secured efficiently, and patients experience as little disruption to their care as possible.

This is a role for someone who thrives on precision and problem-solving. Your sharp attention to detail, strong organizational skills, and ability to juggle multiple priorities will directly impact patients navigating complex, often time-sensitive treatment plans.

What You'll Do

• Process medication orders and secure necessary authorizations from insurance companies
• Communicate with healthcare providers and patients to ensure information is accurate and complete
• Maintain thorough, accurate records of all medication authorizations and denials
• Collaborate with providers and clinical staff to support the best possible patient outcomes
• Navigate prior authorization and appeals processes with persistence and accuracy
• Stay current on evolving insurance policies, payer requirements, and regulations

What You Bring

Minimum Qualifications:

• 1+ years of experience in medication authorization or a related field
• Strong working knowledge of electronic health records (EHR)
• Sharp problem-solving skills and the ability to prioritize effectively in a fast-paced environment
• Prior experience in a healthcare setting

Preferred Qualifications:

• Experience working with multiple insurance companies and policies
• Familiarity with CoverMyMeds
• Knowledge of pain management medications
• Experience with Medicare, Workers' Comp, and No-Fault claims
• Experience with prior authorization and appeals processes

Why This Role Matters

Every authorization you secure and every detail you track directly affects a patient's ability to get the treatment they need, when they need it. This is a role where precision, persistence, and genuine care for patients come together — and where your expertise will be valued and relied upon daily.

Ready to Put Your Skills to Work Where They Matter?
 Apply today and become the clinical support backbone our patients and providers count on.

Groth Pain & Spine is an Equal Opportunity Employer.

Apply or send resume to SteveC @grothpainand spine.com.