Lead Medical Assistant

Catholic Health Physicians Practices strives to deliver clinically excellent medical care to our patients.

We are looking for a Lead Medical Office Assistant who will provide the highest quality of patient care by becoming an integral part of the clinical team.

Duties/Responsibilities:

• Provides oversight of Medical Assistant staff: daily workflow planning, troubleshooting, staffing needs, delegation of duties, problem solving and MA learning needs.
• Assists in the development and implementation of MA related clinical policies and procedures.
• Works collaboratively with administration on operational and clinical communications and special projects.
• Prepares exam rooms for use following protocol including: disinfecting, stocking all rooms, and checking vaccinations and medications availability for the day.
• Preps the patient chart with pre-visit planning by reviewing the next working day’s schedule and identifying gaps in care. The medical assistant is responsible for ensuring and/or obtaining the last mammogram and breast ultrasound, colonoscopy, immunizations and any clinical studies or consults that are required for that office visit
• Escorts patients to exam rooms. Directs patient flow for maximum efficiency.
• Collects and documents patient information, clinical data and other relevant information such as vital signs, height/weight, allergies, active medication list, chief complaint, pain screen and current symptoms.
• Obtains additional data from patient/significant other, EKG/lab/ diagnostic test results and other historical data. Reports findings to provider, recognizing abnormal findings or changes in condition.
• Confirms and clarifies written orders prior to implementation of delegated tasks.
• Collects, prepares and processes laboratory specimens for on-site and remote-site testing. Tracks and enters results in medical record. Performs quality control for waived testing and log maintenance
• Performs, prepares for and assists with in-office procedures which may include but not limited to EKG, holter monitor and other ancillary testing.
• Assist with front office duties: greeting patients, answering phones, and verifying insurances.
• Other duties assigned

Qualifications:

• Completion of a NYS accredited Medical Assistant Program required.
• Current Medical Assistant certification (National Healthcareer Association, American Medical Technologist, American Association of Medical Assistants, and National Centers for Competency Testing) preferred.
• 5+ years working as a Medical Assistant
• BCLS training and current certification required from: American Heart Association - in person classes only. Please note that virtual classes are not accepted.
• Proficiency with care tasks such as phlebotomy, aseptic technique, etc

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.