Pain Management Care Coordinator

About the Role:

Groth Pain & Spine is seeking a talented, efficient and knowledgeable Care Coordinator to join our incredible, expanding team! 

The Care Coordinator plays a critical role in ensuring that patients receive timely and appropriate access to pain management medications through effective authorization processes. This position involves thorough review and evaluation of medication requests to verify clinical appropriateness, adherence to regulatory guidelines, and alignment with insurance policies. The specialist collaborates closely with healthcare providers, pharmacists, and insurance representatives to facilitate approvals and resolve any issues related to medication coverage. By managing authorization workflows efficiently, this role helps optimize patient care outcomes while maintaining compliance with legal and organizational standards. Ultimately, the specialist contributes to a streamlined medication authorization process that supports both patient well-being and operational excellence.

This is a full time, ON-SITE position in Smithtown, NY.

As we deeply value our employees, we are offering a $500 Sign-On Bonus!

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher in a healthcare-related field preferred.
• Experience in healthcare authorization, pharmacy benefit management, CoverMyMeds or medical billing/insurance processes.
• Strong knowledge of pain management medications and related clinical guidelines.
• Proficiency in using electronic health records (EHR) and prior authorization software systems.
• Excellent communication skills to interact effectively with healthcare providers and insurance representatives.

Responsibilities:

• Review and assess prior authorization requests for pain management medications to ensure clinical necessity and compliance with insurance criteria.
• Communicate with healthcare providers to obtain additional information or clarify prescription details as needed for authorization decisions.
• Coordinate with insurance companies and pharmacy benefit managers to facilitate timely approvals and resolve authorization denials or delays.
• Maintain accurate documentation of all authorization activities and decisions in compliance with organizational policies and regulatory requirements.
• Stay current with evolving pain management guidelines, medication formularies, and insurance policies to inform authorization practices.

Skills:

The Care Coordinator utilizes strong analytical skills daily to evaluate medication requests against clinical guidelines and ensuring appropriate authorization decisions. Effective communication skills are essential for liaising with healthcare providers and insurance personnel to gather necessary information and resolve authorization issues promptly. Proficiency with electronic health records and authorization software enables efficient processing and documentation of requests. Attention to detail is critical to maintain compliance with regulatory standards and organizational protocols. 

If you feel like you meet the criteria above, please don't hesitate to apply! We look forward to hearing from you!

Groth Pain & Spine is an equal opportunity employer.