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Customer Service Representative

Chubb
Posted 24 days ago, valid for 2 days
Location

Smyrna, GA 30080, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Chubb is seeking a candidate to counsel clients on water leak detection solutions and oversee the installation of equipment aimed at preventing losses.
  • The role requires navigating multiple systems to resolve customer inquiries and ensure they maximize their product usage.
  • Candidates should possess strong interpersonal and communication skills to work effectively within a team environment.
  • The position demands compliance with corporate policies and a commitment to meeting service performance and quality standards.
  • A minimum of 2 years of experience is required, with a competitive salary offered based on qualifications and experience.

Counsel current and potential clients on water leak detection solutions and coordinate the installation of purchased equipment to predict and prevent losses. Navigate multiple systems / applications to research and resolve customer inquiries and help them get the most out of their products, documenting interactions and following up as needed. 

Work effectively in a team environment using professional interpersonal and communication skills. Comply with corporate policies and internal business processes, procedures while meeting, exceeding service performance and quality standards. 


Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.



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