Business Operations & Strategy Manager

Role Summary

This role sits within the Office of the CEO and partners closely with the CEO and the rest of the senior leadership team to drive the company’s most important strategic priorities. This role helps drive organizational alignment, accelerates key initiatives, and strengthens executive decision-making. It also involves confidential, highly variable work that does not follow a predictable 9–5 rhythm. The position blends analytical rigor, program management, and cross-functional leadership to ensure the executive office operates with clarity, speed, and impact.

Strategic Planning & Execution

• Support development of annual and multi-year strategic plans; translate high-level objectives into actionable workstreams.
• Track progress on enterprise priorities, proactively identifying risks, gaps, and required decisions.
• Conduct structured analyses and prepare recommendations to support executive decision-making.

Executive Support & Decision Enablement

• Draft exec-level briefs, presentations, and communications with clear narratives
• Manage intake and prioritization of requests for the Office of the CEO
• Synthesize inputs from multiple functions to provide concise, data-backed recommendations

Program & Initiative Management

• Oversee high-visibility initiatives that span teams or business units.
• Establish project governance, milestones, and KPIs; ensure execution stays on track.
• Facilitate cross-functional collaboration and resolve blockers.

Stakeholder Engagement

• Serve as a trusted liaison between the executive office and internal stakeholders.
• Build strong relationships across the organization to accelerate alignment and follow-through.
• Coordinate external engagements, including board meetings, partner interactions, and strategic events.

Qualifications

Experience & Skills

• 3-6 years of experience in management consulting, strategy, operations, chief of staff, or similar roles.
• Strong analytical and problem-solving capabilities; able to distill complexity into clear insights.
•  Exceptional written and verbal communication skills.
•  Demonstrated ability to manage complex, multi-workstream initiatives.
•  High EQ, stakeholder management skills, and executive presence.
• Strong experience working with AI trends is nice to have.

Attributes

• Highly organized, adaptable, and comfortable navigating ambiguity.
• Proactive, resourceful, and able to anticipate needs before they arise.
• Low-ego, collaborative mindset with a bias toward action and outcomes.

Success Indicators

• Executive leadership consistently receives the right information at the right time.
• Strategic initiatives progress on schedule with clear accountability.
• Operating rhythms improve in efficiency and clarity.
• Stakeholders describe this person as a critical connector and force-multiplier.