Lobby Attendant

Overview

Operates the laundry rooms in a cost effective and efficient manner and in accordance with hotel guidelines. Cleans all hotel linens, bathrobes, and spa laundry. Works closely with the Laundry Supervisor on maintaining inventory of all linens, bathrobes, and spa laundry.

Responsibilities

• Coordinates all laundry operations, cleanliness procedures, and safety programs under the direction of the Laundry Supervisor.
• Coordinates with housekeeping and spa and hotel management to anticipate laundry needs of the resort.
• Ensures laundry is sorted and prepared to pass through the wash, dry, and finishing process in the most efficient manner.
• Maintains linen and laundry pars.
• Ensures preventive maintenance program is maintained for equipment used.
• Remains current on laundry products and equipment that can simplify and reduce costs.
• Assists in selecting, negotiating, and purchasing all laundry supplies with the Laundry Supervisor.
• Inventories all laundry, linens, and supplies.
• Applies pre spot and mangle, washes, dries, folds, irons, and stores all laundry and linen.
• Assists in restocking room attendant carts.
• Notifies supervisor of shortage of supplies, linens, laundry, and bathrobes.
• Ensures that all machines and equipment are at correct setting for use on different fabrics and materials.
• May perform Turndown Attendant and Spa Attendant duties as required.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.  

Qualifications

• High School Diploma or GED Certificate.
• One year of prior experience in housekeeping or laundry services preferred.
• Knowledge of laundry care procedures and policies is preferred.
• Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Quality Orientation: Setting high standards regarding his/her work and working environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Location

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