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Somers Point, NJ
Executive Assistant for a Food and Beverage Business in the US (Home Based Full Time)

Executive Assistant for a Food and Beverage Business in the US (Home Based Full Time)

Virtual Coworker

Posted 18 days ago, valid for 19 days

Somers Point, NJ, US

Competitive

Full Time

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Sonic Summary

The job requires monitoring and responding to multiple company email addresses related to customer orders and inquiries across 6-7 locations.
Candidates should have experience in customer service and administrative tasks, with a minimum of 2 years in a relevant field.
The role involves managing the company's online reputation by responding to reviews on platforms like Google and Yelp.
Additional responsibilities include writing newsletters, conducting market research, and developing standard operating procedures.
The position offers a salary of $45,000 per year.

• Monitor and respond to multiple company email addresses in a timely manner (customer orders, inquiries, complaints across 6-7 locations)

• Follow up with customers and coordinate order placement across multiple locations

• Respond to company reviews on Google, Yelp, and other platforms; manage reputation across all locations

• Write weekly employee newsletters and monthly customer newsletters (with help from AI)

• Manage market research and customer surveys

• Develop and maintain standard operating procedures and checklists

• Organize and manage spreadsheets and documents

• Handle administrative tasks including making calls and scheduling appointments

• Support customer service operations

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