JOB TITLE: Assistant Dispensary Manager

AUTHORITY & SUPERVISION:

Reports directly to the Dispensary Manager
Oversees Shift Supervisor(s), Budtenders, Inventory Specialists, Dispensary Entry Agents and Dispensary Entry Agent Team Lead

JOB DUTIES & RESPONSIBILITIES:

Daily Store Operations

Oversee the day-to-day operations of the dispensary
Maintain store compliance with all local, state, and federal regulations
Assist the Dispensary Manager with various reports
Oversee the sales process
Inspire, motivate, supervise, and direct staff
Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired
Manage financial records and daily cash handling procedures during shift
Maintain a clean and organized store
Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
Other duties and special projects as assigned

Sales and Customer Service

Provide and inspire retail staff to deliver best-in-class customer service
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Lead staff to exceed goals set forth by the Vice President of Retail Operations
Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

ADDITIONAL REQUIREMENTS:

Minimum of 21 years of age
Possess valid driver’s license or state ID
Must pass all required background checks
Ability to work nights, holidays and weekends
Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
This job function may include being in a stationary position or moving for extended periods of time

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