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The Life Sciences Key Account Sales Manager drives commercial success with major Life Sciences customers, including pharmaceutical and biotechnology companies, research institutions, and Life Sciences instrument OEMs. In this role, the Life Sciences Key Account Sales Manager leads strategic account management, expands share of wallet, and identifies new business opportunities across the global Life Sciences market. This position builds strong customer relationships, applies technical insight, and collaborates across functions to support sustained year‑over‑year growth.
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Responsibilities
- Develop and execute strategic account plans aligned with growth targets and global account strategies.
- Collaborate with regional sales teams to ensure consistent customer engagement and scale successful business cases across locations.
- Identify, cultivate, and secure new business opportunities across pharma, biotech, genomics, proteomics, and advanced imaging markets.
- Drive year‑over‑year revenue growth by expanding share of wallet and pursuing single‑source supply opportunities.
- Build and maintain strong relationships with scientists, facilities teams, procurement leaders, and OEM decision makers.
- Capture and communicate Voice of Customer insights to inform product development and customer strategies.
- Apply understanding of Life Sciences workflows—such as microscopy, imaging, spectroscopy, cell analysis, and precision instrumentation—to support design‑in initiatives.
- Partner with Applications Engineering, R&D, and Product Management to ensure solutions align with evolving customer and market needs.
- Analyze account performance, competitive activity, pricing trends, and market dynamics to support strategic decision‑making.
- Manage opportunities and track global account performance using CRM systems.
- Present monthly executive summaries covering year‑to‑date results, forecasts, key opportunities, customer issues, and action‑plan progress.
- Collaborate with sales, engineering, operations, and service teams to deliver a seamless customer experience.
- Ensure compliance with business processes, Terms & Conditions, regulatory standards, and applicable export control requirements.
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Required Qualifications
- Bachelor’s degree in Engineering, Life Sciences, Physics, Chemistry, Business, or a related field.
- Minimum 5 years of sales or sales‑related experience in a technology‑focused organization.
- Strong understanding of Life Sciences workflows, instrumentation, and market dynamics.
- Ability to manage complex, multi‑site global accounts.
- Excellent communication, negotiation, and relationship‑building skills.
- Strong strategic and analytical thinking abilities.
- Proficiency with CRM systems (Salesforce preferred).
- Ability to travel 25%–33%, including internationally.
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Preferred Qualifications
- Experience in Life Sciences, electron microscopy, biotech/pharma instrumentation, precision equipment, semiconductor, or vibration control.
- Experience in key account management and business development.
- Project management experience.
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