Receptionist

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Lake Cumberland Regional Hospital is a modern, state-of-the-art 295-bed acute care facility, offering an advanced neurosurgery program with Spine Center accreditation amongst other specialty services. 

Where We Are:

The City of Somerset blends southern hospitality with abundant recreational opportunities including a 65,000-acre lake with 1,200 miles of shoreline.  Somerset is host to nationally recognized, high quality performing and visual arts, concerts and other special events to the community.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more…

Position Summary

The Receptionist provides administrative support and performs receptionist, clerical, and customer service functions, as well as non-technical duties within assigned practices or departments.

• Reports To: Office Manager, Supervisor, or Department Director 
• FLSA Status: Non-exempt 

Required Skills

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision 
• Ability to function effectively in a stressful environment and take appropriate action 

Essential Functions

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data, and maintaining databases 
• Types documents and correspondence; performs photocopying, scanning, and faxing 
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities 
• Places, answers, and directs phone calls and distributes messages 
• Organizes, coordinates, and schedules meetings and appointments 
• Maintains a neat and organized office area; monitors and orders office supplies 
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests 
• Coordinates workflow and compiles records of office activities 
• Performs basic accounting functions such as checking invoices, making deposits, and managing petty cash (as applicable) 

Non-Essential Functions

• Position serves both internal co-workers and external customers, clients, and contractors 
• Access to and/or works with sensitive and/or confidential information 
• Attends and participates in staff meetings, in-services, projects, and committees as assigned 
• Adheres to and supports policies and procedures 
• Works scheduled shifts, including overtime when necessary 
• Accepts call schedules as directed 
• Maintains a neat and professional appearance in compliance with dress code 
• Performs other duties as assigned 

Physical and Mental Demands

• Ability to work in a fast-paced, potentially stressful environment 
• Requires attention to detail, multitasking, and organizational skills 

Education

• High School Diploma or equivalent preferred 
• Associate’s Degree preferred 

EEOC Statement

Lake Cumberland Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.