The primary mission for the Inside Sales Specialist is to build and drive revenue by generating new business with new and existing accounts in the HealthCare industry. Success is defined by achieving opportunity and revenue targets within an assigned account base. The Inside Sales Specialist will be responsible for the entire sales process, starting from prospecting, qualification, outbound calling (cold-calling), opportunity generation and follow up, and winning new business.
- Meets or exceeds monthly, quarterly, and annual sales quota of their territory.
- Demonstrates an appetite to win business and take share from our competitors.
- Takes full ownership of customers and the sales process and demonstrates a professional and courteous yet results oriented attitude at all times.
- Delivers against a pre-defined outbound call quota, qualifies leads, understands customers' needs, and recommends appropriate products and/or services.
- Builds and proactively manages a sales pipeline able to meet the desired sales quota.Â
- Qualifies and processes all incoming marketing leads in compliance with the standardized lead handling process.
- Researches the market in assigned sales area to generate sales leads, including utilizing the web, social media, referrals, phone lists, associations, trade shows and other sources.
- Performs online demonstrations of product and, where necessary, involves the field sales team to perform face-to-face demonstrations with prospective customers.
- Upon completion of initial sale, collaborates with field sales, customer operations and distributors to ensure the best possible customer experience.
- Enhances initial and future sales volume through customer education and building awareness of other solutions potentially interesting to customers.
- Understands how our solutions fit into the marketplace, collects competitive intelligence and shares with the necessary stakeholders in the organization to help assure the team will have the best, most differentiating product offer.
- Follows the standardized sales process to ensure unified sales approach and greatest chance of success.
- Implements and manages the comprehensive use of the CRM tool for executing and managing inside sales tasks, including prospecting, lead generation, managing opportunities pipeline, and sharing essential customer and competitive information.
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