Scheduler/Front Office Registration

Your experience matters 
 

Lake Cumberland Regional Hospital part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute 

A Scheduler/Front Office Registration who excels in this role:

• Ensures all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

• Distributes and explains all forms, documents, and educational handouts to patients or family members.

• Meets with patients or patient’s caregiver before admission to exchange necessary information and documentation. 

• Provides explanation of process and addresses concerns and questions.

• Determines and accepts required payments, including copays, coinsurance and deductibles.

• Performs pre-registration and all other Business Office processes, as assigned.

• Back-up other positions, as needed.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 
Scheduler/Front Office Registration:

• Education: High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

• Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred. 

  • Computer experience required

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.

  • Ability to prioritize work based upon patient/department needs.

  • Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

More about Lake Cumberland Regional Hospital

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Lake Cumberland Regional Hospital is a modern, state-of-the-art 295-bed acute care facility, offering an advanced neurosurgery program with Spine Center accreditation amongst other specialty services. 

The City of Somerset blends southern hospitality with abundant recreational opportunities including a 65,000-acre lake with 1,200 miles of shoreline.  Somerset is host to nationally recognized, high quality performing and visual arts, concerts and other special events to the community.

EEOC Statement:

Lake Cumberland Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.