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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Our practice is located at 7 Marsh Brook Drive, Somersworth, NH 03878. We are one of the largest and most trusted providers of orthopedic care on the Seacoast! We have been a leader in sports medicine for more than 40 years, with offices in Somersworth, Lee and Portsmouth. We are the official team physicians for the University of New Hampshire.
Are you ready to bring your talent to this team and join us in moving health care forward?
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Job Summary
We are seeking a full-time, 40-hour Medical Assistant/Orthopedic Tech join our team! As true partners to our nurses and providers, our Medical Assistant/Ortho Techs get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.Responsibilities include:
Escort patients to exam rooms and complete intake.
Apply, adjust and remove casts, soft goods and braces upper and lower extremities.
Assesses patient comfort related to casts, braces and dressings and assists with comfort measures.
Gait training with use of crutches.
Education on proper hygiene with DME
Assist physician/physician assistant in orthopedic care according to the needs of the practice.
Performs surgical dressing changes and wound care. Removes stapes & sutures.
Document all work in appropriate electronic medical record.
Clean and restock exam rooms, inventory and order necessary supplies as needed and assist in the maintenance of equipment.
Answer patient questions via patient portal and return calls with instructions as needed.
Answer telephone courteously and timely and take accurate messages.
Attend required meetings, trainings and participate in committees as requested.
Enhance professional growth and development through in services and educational programs.
Work in alternative departments and sites as requested.
Perform other duties as assigned, i.e. draw up injections, post-op care, wound care, etc.
Schedule:
Our practice is open Monday-Friday 8:00am to 5:00pm, so the weekly 40-hour schedule is staggered according to the needs of the practice. Additionally, we may request cross-coverage at our on-site Orthopedic Walk-In Clinic that operates Monday-Friday 8:00am-8:00pm and Saturdays 8:00am-1:00pm. This position encourages flexibility to take on some early hours, evenings, and weekends, if possible, on a rotating basis.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
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Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] preferred
Orthopaedic Technologist Certification [OTC] - National Board for Certification of Orthopaedic Technologists, Inc. preferred
Experience
related patient care experience 2-3 years required experience in orthopedics 0-1 year preferred
Knowledge, Skills and Abilities
- General knowledge of standard orthopedic procedures and practices.
- Working knowledge of orthopedic devices and appliances and proper fitting.
- Knowledge of medical terminology pertaining to orthopedics use.
- Communicate effectively when instructing patients in the use and care of orthopedic devices and appliances.
- Maintain effective working relationships with practitioners and other health center support staff.
- Be sensitive to and communicate effectively with diverse patients.
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Additional Job Details (if applicable)
Strongly Preferred:
Orthopedic Tech experience
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$18.78 - $26.80/Hourly
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Grade
4
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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