Leading Boston PT Clinic is seeking a full-time front desk receptionist to be a part of our Somerville team.
This position involves a combination of scheduling, fielding phone calls, collecting copayments, and other miscellaneous administrative tasks. This is a full- time in office job, 40 hours weekly Monday-Friday.
Key Responsibilities
- Field phone calls, respond to inquires, and provide information about the practice's services.
- Schedule and coordinate patient appointments efficiently, considering therapist availability and patient preferences.
- Manage appointment cancellations, rescheduling requests, waitlists.
- Perform general administrative tasks such as filing, data entry, and maintaining patient records.
- Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience.
Hours: 40 hours weekly, flexibility with hours, Monday-Friday
Compensation: $23-25 an hour
Qualifications:
- Highschool graduate or equivalent
- Medical clerical experience strongly preferred
- Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs
- Self-starter and detail oriented
- Tactful interpersonal relationships
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