Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham is looking for an Associate Creative Director who leads from the front—elevating the work by elevating the team. You’ll play a key role in bringing the brand to life across a world-class healthcare system, finding new and compelling ways to tell stories that connect people to the care they need.

This role partners closely with the Executive Creative Director to bring the brand vision to life, while owning the day-to-day creative output. You’ll lead projects, mentor talent and ensure every piece of work is thoughtful, impactful and on brand. It’s an opportunity to shape creative in an organization driven by purpose—improving lives through better health.

Qualifications

Education

Bachelor's Degree Related Field of Study required
Equivalent experience may be accepted in lieu of degree

Experience

8+ years of marketing experience with a proven track record of success required.
10+ years of experience in a creative or agency environment
7+ years leading and developing creative teams
A strong portfolio that demonstrates concept, craft and storytelling across channels

Knowledge, Skills and Abilities

Proven success leading projects and teams in fast-paced environments
Strong leadership skills with experience managing, mentoring, and developing high-performing teams
Excellent communication skills and a collaborative mindset
Strong analytical skills, with the ability to interpret data and develop actionable insights.
Proven experience in planning and executing successful marketing campaigns, product launches, and promotions.
Knowledge of marketing technology and tools, such as marketing automation software and CRM systems.
Ability to work independently and within a team, with strong organizational and project management skills.

What you’ll do:

Collaborative leadership

Manage, mentor and inspire a team of designers and creatives, creating an environment where great ideas thrive
Provide clear, actionable feedback that pushes the work—and the team—forward
Support career growth through coaching, development and hands-on guidance
Foster a culture of collaboration, accountability and creative excellence

Effective storytelling

Oversee projects from brief to final delivery, ensuring high-quality, on-brand execution across all channels
Be proactive in concepting, design direction and refinement—setting the bar for craft and storytelling
Balance multiple projects and priorities while maintaining creative integrity and deadlines
Partner with cross-functional teams to turn objectives into compelling creative solutions

Process guidance

Lead day-to-day project management for the creative team, ensuring smooth workflows and clear communication
Manage timelines, resources and deliverables across a range of fast-moving projects
Collaborate with external partners, freelancers and vendors to extend team capabilities when needed

Creative innovation

Bring fresh thinking and new perspectives to every brief
Stay plugged into design trends, tools and cultural shifts—and translate them into meaningful work
Encourage experimentation and thoughtful risk-taking within the team

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$99,465.60 - $141,804.00/Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Learn more about this Employer on their Career Site