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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Our work centers on creating an exceptional member experience ā a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.
We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.
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Job Summary
An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques to address any stage of readiness, provide resources, and help them address barriers as they work towards their goals.Essential Functions
-Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
-Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
-Engage with new patients to identify their needs and personal wellness goals.
-Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
-Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
-Attends and participates in care team meetings.
-Write brief, non-clinical notes in the patient's medical record.
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Qualifications
Education
- High School Diploma or Equivalent required
Licenses and Credentials
- Recovery Coach Certified or Recovery Support Worker preferred
Experience
- At least 2-3 years of sustained recovery experience required
- At least 1-2 years of experience working with people with substance use disorders preferred
Knowledge, Skills, and Abilities
- Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
- Excellent problem-solving skills both one-on-one and in group situations.
- Proficient in the use of office equipment and the computer Microsoft Word and Excel.
- Strong attention to detail and ability to maintain written records and reports.
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Additional Job Details (if applicable)
Work Conditions
- This is a hybrid role that will meet members in the community occasionally
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Remote Type
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Work Location
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Scheduled Weekly Hours
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Employee Type
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Work Shift
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Pay Range
$22.22 - $31.71/Hourly
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Grade
4
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EEO Statement:
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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